Find 3 stjerner hoteller i Bernalillo County

The check in lady is sweet and great, the place makes you feel welcoming. We used to stay in ‘Hamxxx’ (opposite street), but find this place better. We lived on the 3/F and near the escalator, but the bad smell of the rubbish is very strong around the escalator area, feels like in a dumpster pit. Hope management can move the super full rubbish bin away to somewhere else.

Receptionist was very friendly and knowledgeable. The room was spacious and clean. The showerhead needs to be replaced. The water pressure is not that good and there was no fan that worked in the bathroom. No free breakfast. However, they do have a wait surface kitchen. Paid six dollars for one egg and another six dollars for one piece of bacon.

This is a nice hotel, very clean, great breakfast. However there are some downsides we don’t like: the pool’s water is not that clean and the room service is not that good. When we enter the room on the first day, there was no bath towels at all, I went down to the front desk and asked for some. The second day, after we came back, it was already after 5pm, the room service hasn’t show up yet, I called the front desk and it took a while for them to show up to change my towels.

I was looking for a place to stay that was close to the Austin airport. Because of how clean and nice this hotel is, I decided to stay at their sister hotel in Georgetown! With the amenities and the cleanliness of this hotel, it most certainly deserves a higher rating! 

We booked a KING room, paid for it and received confirmation. Only after checking in and going to our room did we find out it was 2 double beds. When my husband went to switch rooms, one person at the desk said the kings were all booked and the other person at the desk said there was a remodel and there were not any King beds. I don't know which is true. Clearly they were not interested in helping us at all and since we had already unloaded all of our luggage we stayed there anyway. BEWARE that what you book may not be what you get and at the facility and that was not explained anywhere.