Find 3 stjerner hoteller i Baldwin County

Upon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink stripe said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?

Hotel was in a very quiet and convenient location.

Near to many good restaurants. No outdoor pool and indoor pool is too small. Breakfast is good.

The hotel was really nice despite a few minor issues in the room! The walls were super thin so you could hear everything, but the staff was friendly, the room was clean, and the location was perfect - right on the beach and close to lots of restaurants and activities. Some maintenance issues, but overall it was a great stay!

nice hotel in a quiet location, not too far from the beautiful beaches

The Hilton Garden Inn in Orange Beach, Alabama, was a beautiful place! I liked the hotel layout. My favorite parts while staying there were collecting shells on their beaitiful private beach behind the hotel, leisurely riding innertubes on their ”heated river” behind the hotel and enjoying their delicious breakfast buffet. Every hotel employee we met was wonderful and helpful! I reserved a physicallyhandicapped room with island view. My only unpleasant part of my stay was the flooding from the handicapped bathroom shower that flooded the bathroom floor, into the front entrance to the room, even wetting the hall carpet. I reported it to the front desk, who thanked me for reporting it. They said it was because it was a handicapped room. I told them it didn't matter...if it was a handicapped room or not. I told them more care should have been taken considering it was for a handicapped person. What if I'd fallen on the wet floor and gotten hurt? Anyway, I liked the hotel but I don't recommend renting and reserving the handicapped room (#415) until these issues are corrected and the room, itself, is updated and this problem is completely corrected. Thanks! Rhonda Tippett