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"We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good."

"This very homestay style accommodation started some 48 years ago by the grandma. Two of her daugthers, Kaori and Katura now runs this cosy place with about 10 rooms. The stars are the two Akita inu, Haru-chan (father), 7 years old. And his daughter, Hana-chan (6 years old). it will take some time to warm up with them, similar to Shiba inu. We got to spend sometime with both of them during our stay, including giving them some treats, watched Haru-chan drinks ice cream with ice (it was a hot day). Chatted with Kaori and grandma to find out more about them. We had dinner and breakfast which was home cooked style. It has been a pleasant stay. Very friendly and down to earth family. This is highly recommended if you are into Akita Inu and enjoy homestay."

"Hotel room is clean and comfortable. They even give one free entrance to the onsen next door. Staff are courteous and welcoming. Only shortcoming is it is located next to a railway crossing and sound proofing is not perfect. So be prepared to be awaken at 2am in the morning due to train crossing."