South Causey Inn

Based in a lovely area with stunning views, this place promised a lot. We looked the old-fashioned charme and countryside feel. Some bar staff seemed a bit hapless but the food was great. Reason for the low rating is the quality and cleanliness of the rooms. Our kettle was completely scaled inside and there was black mould in the shower. I also found long dark hairs in the shower. For rooms of this price, I'd expect some kind of rug on the floor. The whole accommodation was not in the slightest luxurious, which would be reasonable to expect for the price South Causey charges. I don't think we'll be back.

Booked afternoon tea here and then one of the party became ill and tried to move it to another day but was told we couldn’t. We gave plenty of time and staff was most unhelpful so I wouldn’t recommend booking and paying in advance as they are inflexible. We didn’t want to cancel it but move it and bluntly said no! Would definitely consider somewhere else is planning ahead.

Very disappointed as normally meals here are amazing. Carvery however was very poor, the whole experience just wasn’t right from having to stand in a queue of 15 people to order and pay for drink and food instead of table service, to tasteless food, and staff just wandering about not really knowing what to do, all in all very expensive and very very average. Food wasn’t great meat very tasteless, veg undercooked and potatoes tasted reheated. Staff unhelpful and just stood about, having to queue at a bar to order drinks n food seemed crazy when staff just stood about. The room felt like a dinning hall at school, music blasting out. Think they need to really re think this approach it just didn’t work.

Very expensive rooms for what you get. The food is first class but that's where it ends. We attended a family wedding in one of the pods which was lovely and decided to stay the night before the wedding and the night of the wedding. We were so disappointed with the room it was the Causey cottage. We didn't even have any wine glasses only two plastic glasses. Love the restaurant but definitely not the rooms.

Stopped over in our motorhome. Best experience ever. Place to park, food excellent (massive helpings) Must say the staff were the best, very helpful in every way , could not do enough for you. Nothing was any trouble for them through the hotel We will be back

Stayed for two nights for my daughters wedding in August the wedding was fantastic and the place is beautiful the staff and wedding coordinator very good and helpful and everything went smoothly but I feel the place is really let down by some staff being quite rude and sharp and making you feel a little uncomfortable. The girl who sees you in for breakfast at reception I don’t know her name on each morning she wore a dark suit has no customer service skills at all and makes you feel like you should not even be there our first morning we had breakfast in the room second we came down to breakfast and I returned for a third breakfast to meet family leaving the next day and each time was treated in the same rude away other family members and friends who stayed also commented on this same member of staff she even questioned why we where there which I found very odd and we had to explain what we where doing there while she looked us up and down like we where sneaking in the place I have to say the food was beautiful for each meal that we did have shame about the greeting