Crest on Barkly Serviced Apartments

Not happy I didn't book anything and $252.79 was taken out of my account that I didn't authorise and I have asked and asked for my money to be put back into my account asap and no one will help me I have already contacted the bank and they are going to investigate it but it's not rocket science for you to refund my money back into my account asap before the bank to investigate the matter for me and get my money back because bottom line it's theft and I've been a qualified in the motel/hotel industry since I was 14 years old and by law you have to refund my money and if you don't not only is the bank going to investigate it but I will also ring the ombudsmen and worksafe and they will also investigate the motel/hotel what you are doing by not refunding my money it's a federal afence what you are doing and no one wants them getting involved federal fraud is not a good thing it's worse than stealing a car or stealing from shops so do the right thing and refund my money back into my account asap please

I am unable to review a stay at this property, as despite three attempts to make a reservation for multiple nights earlier this week, both directly on their website and via emails, I did not receive a response. It should be of concern that any accommodation with such a lack of customer service will probably be a disappointing stay. Forewarned is to be forearmed.

On arrival, we walked into a police eviction of someone staying there. It was extremely loud during the night, lots of parties happening. Second night there was another police eviction and a fire alarm/evacuation at 3am in the morning. On the third day, a mouse ran through the living room behind the fridge in the kitchen then back out, past our 5 month old daughter playing on her mat, down the hall not to be found. Staff offered us the room under ours or a free breakfast…