Gæstebruger
9. juni 2024
We booked this hotel via eDream! Based on the photos and the description we should get rooms with the garden view. When we arrived, in the reception they put us in the other rooms outside of the hotel, then we complained and they offered us 2 rooms for two people, but we booked 2 rooms (one for 3 people and the other one for 2). When we complained, they gave us one room with the garden view. However, the other one still was with the street view! It was extremely noisy and was impossible to sleep during nights. So instead of rest and relax, we had holidays without having able to sleep because of noise. The hotel was dirty, not organized. In the reception they were checking free numbers with the paper, without any computer, so 2 times some other guests wanted to open the door of my room, thinking that it is their room! I am super dissatisfied both from this hotel and eDream for not checking what they are offering !!!! Again and again avoid of this hotel!!!!!!! Will never come back and will tell everyone not to make the mistake we made!
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