Kashmir Holiday Resort

It was nice stay near very beautiful view of dal lake Staff was also good helping Food is also good Nice garden very beautiful flower and outdoor seating Room is clean housekeeping staff is really good A café on second floor is a beuty of the resort Overall we enjoy nice stay

We booked a family room and a garden view room which were both spacious and clean. The staff were incredibly patient and service was excellent - the reception staff and the dining staff were especially excellent and accommodating, making us early breakfast and providing us everything we need. The food was particularly excellent, and they made us Jain food without onion and garlic!! The area is also beautiful and the garden area was nice to sit in! Overall beautiful hotel and excellent service and would 100% recommend!!! The lights did go a few times however the charging ports, water and light remained on due to generator - felt very safe and happy here!!

Clean, cute hotel with spacious rooms and nice interiors. The service is a little slow in the cafeteria, but the quality of the food is good. It is located away from the hustle of the city, but dal lake is still very accessible after a short walk. We enjoyed our stay here and recommend this place to anyone that wants to visit. The place also has AC, which is unfortunately needed even in Srinagar in the summers.

Stayed at this resort : it was a great experience . The location of the hotel is just on the banks of Dal Lake and the view from the room is brilliant overlooking the mountains and the lake . The rooms are spacious and well maintained and clean, The bedding g is clean. The staff is cooperative and helpful and the food is also very good. Will recommend this to other tourists visiting kashmir .

Rooms are good and comfortable. Economic and Standard hotel. Service and food quality need to update. Breakfast items need to increase,.......................................................................................

We had a wonderful stay here with my family. Rooms were neat, comfortable and cozy. Food was also great. The management was efficient and took care of our requirements as and when requested. Will recommend.

I booked the fanciest room they had after looking at lots of different websites. They said it was close to Dal Lake, but it wasn't really. They charged me extra saying it was a room with a view of Dal Lake, but it was actually 3-4 kilometers away, so you couldn't see anything. It felt like they tricked us with this. The hotel was in a really bad area, one of the worst area in the city. Getting there and leaving took forever, like 45-60 minutes each way. I booked for 3 nights with breakfast, paying almost half upfront. But after one terrible night, I left the next morning. When I tried to leave, they wouldn't let me and wanted me to pay for another day without caring about my problems. It was the worst behavior I've ever seen from a hotel in Kashmir or India. We arrived late at night in heavy rain, and because of bad food, a bad room, and terrible service, we wanted to leave the next morning. Luckily, we found a much better hotel nearby Dal Lake called The Wallison Hotel. We walked just 1 min to reach Dal Lake and restaurant from The Wallison Hotel. When we were checking out, we refused to pay more because we'd already paid extra and told them we were leaving early. But the owner insisted we pay more for canceling the room, even though we told them early in the morning. It felt like they only cared about money and didn't care about their hotel being bad, lying about it, or giving bad service. We even found stones in our Tandoori Roti, but we didn't complain that night. They wouldn't let us leave and made us feel like hostages just to get more money, even though we'd paid everything we owed. We stayed in Jammu-Kashmir for almost 12-13 nights, and this hotel was the worst, but all the other hotels and people were great. I really recommend that tourists don't go to this hotel at all, even if all the hotels in Srinagar are full. It's better to stay in a different city or another hotel where you get what you pay for. This hotel charged us like it was really fancy, but the service and behavior were the worst. I didn't took any photos by mistake otherwise get more clarity about my this review.

I had the worst resort stay experience here in this resort. Didn't like it at all. Below are the areas where I had a disconnect 1. Not even a single activity available inside the resort. The Receptionist straight away denied, when asked. Though there are a lot of activities found mentioned on makemytrip while I was booking 2. I have booked the room for 3 adults but every time they keep the amenities according to 2 adults only. I had to call up the reception and request for the additional one each and every time. They even denied quite a time to provide the same as well 3. I have paid around 10k for one night stay in this resort but still they charge for small petty things like water bottles etc. they said only 1 water bottle is complimentary inside the room, but If 3 adults are staying in a room, can't resort provide two water bottles inside the room..!! 3. Only two hangers were found inside the cupboard, when asked for 1-2 extra, they straight away denied by saying only two hangers are allowed to be kept inside the room 4. Only two Cups were kept inside the room, when asked for one extra cup (as we were 3 adults in the room) from the reception, they straight away denied initially and said you need to wash the soiled cup by your own and reuse it. 5. Room service was pathetic, they were not at all responding on time, had to call up the reception again and again for small petty things 6. They have not even kept the extra bed inside the room. It is done post I reminded them by calling up at the reception 7. At the time of check out, they have done an incorrect billing, Which I have identified post calculation, then they rectified the same later on Overall, I had the worst experience by staying in this resort, I would not recommend it to anyone They even seemed to be manipulated the resort reviews as well. I have booked this resort by seeing the other reviews and facilities they are providing.

Excellent service Polite staff Excellent Food Quality Always recommend others to stay at this property Quite environment to enjoy