Kashmir Holiday Resort

It was nice stay near very beautiful view of dal lake Staff was also good helping Food is also good Nice garden very beautiful flower and outdoor seating Room is clean housekeeping staff is really good A café on second floor is a beuty of the resort Overall we enjoy nice stay

Stayed at this resort : it was a great experience . The location of the hotel is just on the banks of Dal Lake and the view from the room is brilliant overlooking the mountains and the lake . The rooms are spacious and well maintained and clean, The bedding g is clean. The staff is cooperative and helpful and the food is also very good. Will recommend this to other tourists visiting kashmir .

I booked the fanciest room they had after looking at lots of different websites. They said it was close to Dal Lake, but it wasn't really. They charged me extra saying it was a room with a view of Dal Lake, but it was actually 3-4 kilometers away, so you couldn't see anything. It felt like they tricked us with this. The hotel was in a really bad area, one of the worst area in the city. Getting there and leaving took forever, like 45-60 minutes each way. I booked for 3 nights with breakfast, paying almost half upfront. But after one terrible night, I left the next morning. When I tried to leave, they wouldn't let me and wanted me to pay for another day without caring about my problems. It was the worst behavior I've ever seen from a hotel in Kashmir or India. We arrived late at night in heavy rain, and because of bad food, a bad room, and terrible service, we wanted to leave the next morning. Luckily, we found a much better hotel nearby Dal Lake called The Wallison Hotel. We walked just 1 min to reach Dal Lake and restaurant from The Wallison Hotel. When we were checking out, we refused to pay more because we'd already paid extra and told them we were leaving early. But the owner insisted we pay more for canceling the room, even though we told them early in the morning. It felt like they only cared about money and didn't care about their hotel being bad, lying about it, or giving bad service. We even found stones in our Tandoori Roti, but we didn't complain that night. They wouldn't let us leave and made us feel like hostages just to get more money, even though we'd paid everything we owed. We stayed in Jammu-Kashmir for almost 12-13 nights, and this hotel was the worst, but all the other hotels and people were great. I really recommend that tourists don't go to this hotel at all, even if all the hotels in Srinagar are full. It's better to stay in a different city or another hotel where you get what you pay for. This hotel charged us like it was really fancy, but the service and behavior were the worst. I didn't took any photos by mistake otherwise get more clarity about my this review.