Holiday Inn & Suites Springfield - I-44

The stay was amazing and the rooms was amazing. The only complaint I had was the air could not kick on so it was a hot in the room. The bathroom was probably my favorite part.

Wouldn’t stay here again.. We had the family suite and there was so many things wrong in our room… overall keep up and cleanliness wasn’t great. Our shower head had lots of lime build up reducing water flow. Bathroom door didn’t lock, the handle was held on with duct tape. Lack of cleaning throughout, there were stains on the walls. Breakfast was only sub-par, the food was lacking flavor and not much variety.

We were unable to check in prior to our event because the rooms were not ready. We had to change in the bathrooms. We called to let them know we would return after dinner to be sure they held our reservations. We had 3 rooms reserved. We tried to check in at 11:30 p.m., only one of the rooms was ready. At Midnight, the rooms still weren't ready for our party to check in. They offered a $10 discount on one room and $30 on the other. This was NOT acceptable as they still could not tell us when the rooms would be ready. By then, it was the next day. We asked for a cancellation on 2 rooms and was told no at first. Then they allowed the cancellation. 2 sets of family members had to take the 4 hour drive home in the middle of the night because their rooms (which were booked in advance) weren't ready after midnight. The measly discount that was offered was insulting considering they would be in the room for only 10-11 hours. The staff was not considerate, nor forthcoming with information.

The coffee maker in the room did not work. The water pressure in the shower was so harsh, it felt like it was burning your skin. Those square toilets are terrible, so uncomfortable.

They had lots of roses around the building..the atrium was nice with the lights abd waterfall.

Top notch Very clean and spacious room. Bed very comfortable. Will definitely stay here on our future visits. Nice hotel!