Hampton Inn by Hilton Spring Lake Fayetteville

Eric at the Front Desk is money well spent by the Hilton Family!! Just remarkably hospitable during our short stay. From our warm and helpful reception, that genuine smile and warm vibe really made us feel at home. We accepted and used his dinner recommendation and enjoyed the delicious food. Here’s the BEST PART: when we returned from dinner, Eric had warm, fresh out of the oven cookies waiting for us!!! Yup, we picked the right hotel!

I tried checking in shortly after 1700 (5pm). My crews were all placed on reservations for staying at this hotel for 3 days. When we arrived at the hotel the front desk agent refused to allow me and my crews to check in because some of them were under the age of 18. I explained to the front desk agent that they didn’t book the reservation but my company that I work did. And it’s a Fortune 500 company as well…The crews were scheduled to be recovering and turning power back on for the local community surrounding Fort Bragg. This front desk agent REFUSED to make an exception and REFUSED to call the GM manager for him or her to make an exception to the rule. The men are just trying to sleep and do what’s best for the community and this individual who was working refused to do ANYTHING. This took place on November 14, 2023 and I encourage Hilton to look into this as my men will be sleeping inside their work trucks as the desk agent REFUSED TO HELP AND WAIVE the “brand standard”. This is not except-able and i fill be filling a corporate complaint on my company not allowing us to stay with ANY Hilton Hotel period.

A clean hotel with a decent beds, clean sheets and towels makes all the difference. Well done. The hallways were clean and clear, the elevators worked. The staff are friendly and helpful, the complimentary breakfast was workable with some choice, overall, a good place to stay I would stay again.

I booked this hotel as we were moving from Texas and would need a decent place to stay for 10+ days as we waited for our household goods to arrive. We had a king sized room that was very large and well appointed. The hotel is newer and very quiet. The location was perfect for us as we did not want to be in a super busy area and it was easy to get to everything we needed. The only con for me was the lack of laundry facilities on site, otherwise, it was perfect!

I had an impressive stay. The hotel is tucked away in a corner in a busy city. Everything was exactly right at this hotel. The hot breakfast was impressive. Recommend this hotel to all. Will stay again when I'm in the city.

We had a King Suite and the room was very large. Firm mattress and clean room. Very quite on the 3rd floor. Lots of choices for breakfast and staff was friendly. Good location.Coffee bar and fresh fruit.Resturants close by. Microwave and mini fridge.

The hotel is located on a fairly busy road, close to Ft Bragg. Lots of restaurant options nearby. The staff at the hotel are very helpful and friendly. The room was clean, comfortable, and quiet (except for the A/C unit which was noisy when it clicked on). Neutrogena toiletries were a nice touch. There is a coffee maker, fridge and microwave in the room. The breakfast buffet has several choices, but the food wasn't of exceptional quality. The fitness center was very small, with only one treadmill.

This hotel is near my motherinlaws home and our new hotel for our stays. Clean rooms, great breakfast, and didn't hear anyone in any other rooms. Very good experience. The kids really enjoyed the 2 flavors of waffle batters offered.

My family and I stayed here as part of a PCS move out of town for 6 nights and were beyond dissatisfied with our stay. The biggest issue with the hotel was the lack of housekeeping service on the room. In the 6 days we were there, the room was cleaned one time, even though we asked the front desk on multiple occasions for additional cleaning. In order to get fresh towels, we had to come to the front desk and the room badly needed the trash taken out and a general freshen up. There was one woman at the front desk that was nice (younger, skinny), everyone else was pretty robotic. Breakfast in the morning was your standard fare of cereal, an egg shaped substance, some sort of breakfast meat, juice, yogurt, and coffee. There is a Waffle House across the street if that doesn't meet your needs and you'd like to pay for breakfast. Parking is free and there is plenty of it. Overall, we absolutely would not be back and would not recommend it to you or other PCSing families. There are cheaper options nearby that we would recommend in the Bragg area.