Kyniska Palace Conference & Spa

I booked a junior suite and my stay started with the best impressions since they upgraded my room to a superior suite without any cost. Nevertheless, the hotel has many flaws. First with the good staff. Impressive installation, beautiful space and rooms, very friendly and polite staff. The flaws unfortunately surpass these good staff. I am talking about these flaws because of the 5 star status of the hotel and always compared to other 5 star hotels I have stayed and of course considering its price. The room has no heating inside the bath so you have to have the door of the bathroom open in order to heat it with minimum effect. The breakfast is one of the worst compared to all the 5 star hotels i have stayed. Very little variety, most of the choices simple and easy to find in a 3 star hotel. We entered the breakfast room at 9 o clock and most of the food was already finished without any refill and there were only 3(!!) people eating at this time. The spa had a sense of abondonment since there were water coming out from doors of the hammam and some machines out in the doorways which made the floor very slippery and dangerous to walk. When we told about this problem they told us that this is normal(!!!). Also no music or other means of relaxation that we usually find in other spas and also no lockers (with keys) to place our belongings that we were forced to have them with us all the time. The menu of the restaurant was nothing special with little imagination. Overall this is a clean and comfortable hotel but it is not worth its price and surely it is not near a 5 star hotel.

Beautiful hotel in the spectacular mountains near Sparti, ideally located for ancient Mystras and Sparta and with amazing hiking trails close by. The hotel is build in the style of a village so everything is max 2 stories and the rooms are huge. We have a suite for our family including two teens and have ample soave. All amenities to hand including fridge, kettle and coffee maker. Breakfast has a good choice and the food is delicious. The bar food and dinner are also excellent. There were ample comfortable sun loungers by the pools. We used the spa area twice in our stay and I can highly recommend both the amenities and treatments. I have to mention the staff, every one of them were fantastic. Pleasant, interested and helpful leading to an exceptional guest experience. Highly recommend you stay here. Great place, great staff and great value.

I had an initial problem with my reservation. However, reservations team and hotel worked very hard to reinstall my reservation; from then on everything was a spectacular experience. Hotel is beautiful and well maintained, views are spectacular and surrounding area amazing. Convenient distance from Sparta and Mystras, te be accessible but remain in a clam area. Food was delicious and elegant serving. However, the jewel of the hotel are its people. From Manager to any other person with contact to customer you will find kindness, warmth and service commitment. I will come back. If you are planning to go to Sparta and not stay here, you will be making a mistake.