De bedste hoteller i Hanoi med spa

"Was thinking where to begin. When I first shortlisted the hotel, I read reviews on how the service was great and how they had enjoyed the stay but little prepared me for the homeliness I felt. The welcome was authentic and the hospitality warm. I felt more welcome than when I returned home from work on a normal day. 🤭 From the hotel manager Cathy who greeted us and shared with us local food recommendations, to the receptionist staff who sent us off all the way to the doorstep after we checked out to the bell boys who greeted us every other day. I truly enjoyed the stay, the breakfast and the location. While there was no pool and gym, I could still get my exercise at the lake and immerse myself in the culture. However, if you are gg with elderly, do note that the tub is also the shower area."

"The hotel contacted me on WhatsApp before our stay to offer tours to other cities since they’re also a travel agency. We didn’t reply, but when we arrived after a long flight, instead of checking us in right away, the staff still tried to sell us some tours. I didn’t really mind, but I was tired and wouldn’t book anything last minute anyway. The elevator is quite slow, and even with it, you still have to go down one flight of stairs to reach your room. As soon as we opened the door, there was a strong unpleasant smell. The staff said it was because they had just cleaned and suggested we leave the door open for several minutes — not ideal when all you want to do is rest. They provide complimentary water, coffee, and tea, and breakfast is included. However, the breakfast spread is the same every day, and the bread is already pre-toasted, so it’s cold by the time you get to the small dining area. If you come down late, there’s usually not much food left. Basic toiletries like towels, toothbrushes, toothpaste, soap, and shampoo are provided. The bathroom has a bidet, but the shower’s water pressure is quite weak. Note that the hotel is **not accessible by car** — taxis will drop you off nearby, and you’ll have to walk a bit and find your way via Google Maps. The location is very central, just a one-minute walk to St. Joseph’s Cathedral and surrounded by many restaurants, cafés, and spas. It may look a bit sketchy at first, but this seems typical for the Old Quarter area. Soundproofing is poor — you can hear noise from the street and even from the next room. Some balusters on the staircase are coming loose, and there were red hairs in the shower area, which suggests it wasn’t thoroughly cleaned. The facilities overall feel quite old. If you’re particular about cleanliness and comfort, this hotel might not meet your expectations. But if you just need a cheap, central place to crash for a night or two, it’s manageable."