The Saracens Head Hotel

Stayed here for one night on a work trip, beautiful old building. Excited to be upgraded to a really grand room with a four-poster bed, for only the third time in my life! Friendly staff throughout the hotel, also helping with the pronunciation of Southwell when I asked. Breakfast experience like something out of Dickens, in the nicest sense of the phrase. (Silver plate bird-feet sugar tongs). I found it all charming and refreshingly ungentrified: the sort of hotel that we'll all be sorry for when they're gone and there are just chain hotels left. Would recommend. (Do memorise where the four posters are when the lights are still on, or you'll regret it later at night).

Lovely stay. Could not fault it. Parking available and breakfast included in the morning. Value for money. Friendly staff. Responded to emails for any questions. I would definitely stay again. Had the keys a little earlier, so I could attend a function before 3pm. Helpful staff.

Expected more from this hotel . The restaurant was decorated in the style of an old hotel and was pleasant enough but there was no meals availiable in the evening . At breakfast there was not enough staff on making slow service. Basic continental selection , cooked breakfast was basic quality ingredients cooked very averagely and not presented with any appealing look . Twin room was spacious enough but the lighting throughout the hotel is extremely stark and white casting shadows in all the wrong places making the mirrors difficult to see in . No central heating but a very rusty electric heater left in the room - no PAT testing lable on it. I am not a fan of net curtains which were throughout the hotel and not very white. Toiletries had been refilled with the incorrect item - shower gel or hand wash was in the body lotion container, again poor quality. Car park at rear good once you found it and very good location in Southwell . While understanding the need to keep costs down to run a hotel of this size, penny pinching by using low quality light bulbs and basic quality food does not give any appeal to the hotel and would discourage me from going again . Keys given for room and front door as no staff on reception overnight .

We stayed one night at The Saracens Head. I was a little reticent having read sime of the reviews calling it "dated". What an amazing building, a 14th century inn possibly the oldest in the UK. Lots of beams and low doorways. The owners have made great use of the higgldey piggldey space available. The rooms may be on the small size but full of character. The owner whilst a little eccentric could not be any more obliging, in fact all the staff are lovely. Great breakfast too. All in all a wonderul, gem of a hotel.

amazing location,great free parking, friendly warm pleasant staff, check in was smooth and easy. had a few drinks inside the bar and outside in the beautiful courtyard, both was clean with nice surroundings. room was clean and comfortable. breakfast really good. shocked to read the negative reviews which made us dubious about booking, however so glad we did! wonderful stay overall and would recommend a visit.

Attempted to eat at the Restaurant 8.15pm Friday 26/7/24 to be told the kitchen had closed at 8pm come back Saturday. Came back Saturday to an empty Restaurant at 6.15pm to be told the place was booked and no available tables. Rude and unhelpful staff with little interest in accommodating customers, offering an alternative option like bar snacks. Quite a shame as in the area on a business trip and looking to stay here for next year however I wouldn’t waste time, effort or money here again. Walking past afterwards it was empty and I see why when staff have zero Interest in providing basic service levels. Nice work if you can get it! As Veterans we would have passed the word around the military community for those in the area visiting to drop in. Now I’d give it the biggest steer clear in NATO! The Reindeer and The Admiral Rodney staff could teach you how to work with the public to f you are looking for training venues!