Gæstebruger
2. november 2024
The Araba Room. Stayed for a weekend in October 2024. Looks great in the pictures however in reality it is a damp, smelly, dark, below street level, boutique cave just off the courtyard, and right next to the courtyard toilets. The paint is peeling off the ceiling due to the dampness, and I even had a visit from a cockroach. My request for another room was met with a “sorry, we’re full”. My complaint and request for a refund or discount was met with silence initially, but when ******* intervened a discount off my next trip was offered - which was derisory and laughable. A hotel room is meant to be a place to relax after a day of sightseeing in Valletta, not a place to suffer in humid, unhygienic conditions. Unfortunately, I had prepaid for my trip, otherwise I would have left. Caveat emptor.
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