Southport Central

Outside temperature- 17 degrees. My room never fell below 27 degrees. No air con. Staff admitted there was an issue but couldn’t do anything about it. Worst nights sleep I can remember. Window only able to be opened a fraction so no way to cool the room. New build hotel so couldn’t understand why so hot.

The hotel was clean and the staff were pleasant however the rooms were very hot (28 degrees centigrade) and had no air conditioning, a fan was supplied but only moved the hot air about. The duvet was very heavy which made sleeping uncomfortable, my wife is disabled and struggled with the heat and the duvet.

We stayed at the Southport Premier Inn during a heatwave and had a truly awful experience. While the website says there’s no air con, we didn’t expect the room to be this unbearably hot. Only one fan was provided for a room with three adults (including one with MS) and two small children — it just blew hot air around and made no difference at all. We asked for an extra fan and were told no. We asked to move rooms and were told the hotel was full. It was impossible to sleep — we all had headaches, the children were miserable, and one adult actually had to sleep in the car just to cool down. That says it all, really. For £168 a night, I expected at least the basics of comfort. We received none. I would not stay again and wouldn’t recommend this hotel, especially during warmer months. Premier Inn really needs to rethink how it handles extreme temperatures — this was unacceptable.