Gæstebruger
15. oktober 2024
DO NOT STAY HERE. The experience I had whilst staying here was one thing but the customer service too? Appalling. I stayed here back in August for a special occasion. I had informed the hotel of this occasion prior to this hoping special arrangements would be made, however, no little touches were done. Additionally, I suffer from a severe dust allergy and the room had not be cleaned properly. The AC was full of dust and the bedside tables too, which left me feeling ill the next morning when I had checked out. If you still don’t think that’s bad enough, I had written an email to the hotel and didn’t express these concerns upon check-out to save them the embarrassment as I had other guests around me and I did not receive a response to my email for 2 months!!!! Even after sending follow up emails!! That is absolutely insane. I only then received a response when I had left a google review online expressing my distress. They have also not provided me with a satisfactory solution, therefore, I do not recommend.
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