Sailrock South Caicos

My adult daughter and I just spent 5 wonderful nights at Sailrock South Caicos, and we would like to thank the team for an amazing experience. First, some lessons learned. We highly recommend taking the direct flight from Miami to XSC, as the immigration line took all of 10 minutes! You can easily travel with a carryon bag, as you only need swimwear, flip flops/sandals without heels, coverups, and shorts/tops/sundress for all meals and activities. They provide L’Occitane bath products, wash cloths, loofas, dental kits etc. They also provide “Off” in the room for the mosquitos and no-see-ums, and we strongly advise using this if you’ll be out early in the morning or later in the evening. Bring sunscreen and a hat for the beach/pool, as the sun is intense. The television and WiFi worked great - we had an oceanview ridge room and had a balcony that wrapped the entire room. The ocean breeze on the balcony was perfect after a long day at the beach. We also thought that the food and beverages were well done, and appreciated the daily change in the dinner menu. Everything was very fresh and made to order. That said, I could eat the calamari and crunchy chicken wrap with fries for lunch every single day! Best calamari I’ve eaten anywhere. Lobster season started August 1st, and the grilled lobster was outstanding! We did the mixology class with Mario - super fun. He was engaging and entertaining and my daughter enjoyed every drink he made. 1 with the “devil’s fire” was incredibly strong, which ended in a lot of laughs for us and the team! We also did a bonefishing lesson with Mr. G - also super fun and instructive. Saw several sharks, jellyfish (not poisonous or stinging), starfish, mullets, barracudas, turtles. One morning on the ocean side, from our balcony we saw whales breaching. We didn’t visit the beach on the Oceanside, as the sargassum was really bad - nothing they can do about that. The sea side beach is very shallow for what looks like miles out. We paddle boarded and could actually stand up if we wanted. We also had really good spa treatments in open air spa bungalows (expensive, but good services). Now for the team - Mr. Frances who picked us up/dropped us at the South Caicos airport, Mervin Joseph who checked us in and showed us to our room, Katherine at The Cove, Korril, Ruperto, Alden, Kevin, Mario, the others in the restaurant, and the buggy drivers - they all were AMAZING. Kind. Efficient. Paid attention to our preferences. And just flat out friendly. Additionally, General Manager Mr. Andre Boersma greeted every guest at dinner and checked on us several times. He also had chicken masala added to the dinner menu after speaking with my daughter - she said it’s the best she’s ever eaten. The chefs were simply GREAT. We enjoyed everything we ate, and the portion sizes were huge. Oh! And nightly turndown service came with a small box of cookies, brownies, banana bread, etc - sooo good!! This is a place to chill. I mean CHILL. There were some

My wife and I just returned from Sailrock Resort and we couldn’t be happier with our experience. We were seeking a quiet upscale getaway for our anniversary and Sailrock delivered. We booked a Ridge-top Ocean View Premier Suite. Summer is low season and we seized on a resort offer that provided a discount on room rates, daily breakfast, $300 resort credit and inter island round trip flights from Provo to South Caicos. My wife and I thought this was a great value. Our suite was spacious, clean and comfortable. The suite west facing provided beautiful sunset views. Each of the suites are housed in two story buildings. These buildings are north and south of the Great House. Some suites are Atlantic facing some Bell Sound facing. There are several private homes with their own pools. These accommodations are facing the Atlantic and are steps away from its shore. Check out the resort’s website for room details. The food was very good. Breakfast was consistently great, lunch and dinner was also very good with the exception of one or two dishes. My wife and I were a little disappointed that additional seafood dishes weren’t available given the location. Overall we were very happy with our meals. Meals alternated daily between the Great House and The Cove. In high season we were told meals are served at both dining areas each day. The Cove is beachside overlooking Bell Sound. It’s very laid back and is open air dining. The Great House dining area sits ridge top and is also west facing. This dining area is open air it overlooks the infinity pool and Bell Sound with nice sunset views. There is a wellness menu, that accompanied the regular menu. A daily special was also available at breakfast and diner. The staff is what truly makes Sailrock a special place. We felt a connection with some of the staff. They truly make every effort to make you comfortable and pampered. A shoutout to Karyle and Gerris who served our breakfast and dinner each day, Kathy at The Cove for lunch service, Angus and Mario who served us cool libations, a special thanks to Jerom who not only took care of us each day at the beach he gave us sailing lessons and served us excellent rum punches and MiTai’s. Paul the food and beverage director and Putra guest experience director always check on us, thank you both! Looking forward to our return! Thank you Sailrock team.

My wife and I just returned from Sailrock South Caicos. We flew there to celebrate our 17th wedding anniversary. Upon arrival we were greeted by Frances who helped us with our luggage and drove us to the resort. Frances told us all about the island, its history and the local restaurants. Upon arrival we were greeted with a welcome drink and a tour. The staff was absolutely lovely. The property was immaculate, and the natural beauty of the island was well worth the trip. However, after only being there an afternoon my wife and I had some unforeseen circumstances come up. That evening, we went up to the main building to discuss our options should we have to leave. This is where we met Kiki… the onsite manager and one of the kindest people we have ever encountered. Kiki was very sympathetic to our situation and went above and beyond to make sure we knew that we had several options should we feel we had to leave the island. Kiki gave us her personal number and told us to let her know if he needed anything at all. Unfortunately, in the end, my wife and I did need to leave and within 30 minutes of making the decision Kiki already had us booked on a flight back to Providenciales. Kiki’s kindness and warmth were something that meant so much to us at that time. Even though our stay was quick, I don’t think I have every experienced better customer service. The morning we left we told Kiki that we would be back to visit… part of that is because of the beauty of Sailrock, but it is mostly because of Kiki and her staff. Thank you, Kiki. We hope to see you again soon.

If you’re craving a true getaway, Sailrock Resort on South Caicos delivers a peaceful, zen-like escape with unparalleled service. For travelers seeking serene escape without sacrificing comfort or activity, Sailrock Resort delivers on every front. Nestled on its own serene peninsula, Sailrock feels like a personal sanctuary—secluded, undisturbed, and utterly tranquil. You wake up to the gentle lull of the ocean, wandering along white sands with hardly another soul in sight. With two on-site restaurants, the culinary team showcases fresh, seasonal Caribbean cuisine—imagine local catch, crisp salads, and creative island flavors. Dining al fresco with ocean views elevates every meal to an experience. Complimentary kayaks, paddle boards, and even Hobie cats are available daily to explore the calm cove waters Its hidden‑gem atmosphere, chef‑driven cuisine, thoughtfully attentive team, and free beach sports create a harmonious, rejuvenating experience. And with Diamond status through Hilton, you enjoy added peace of mind—with no breakfast bills! Whether you’re floating at dawn, savoring island fare, or simply sinking into calm, Sailrock feels like a zen retreat with heart.

Sailrock is a beautiful hotel - one of two on the island and the other hotel is just opening up. Very relaxing get away with the Atlantic ocean on one side of hotel and Caicos bay on the other! ALL the staff were super friendly and provided high-end service. A shout out to Kiki and Ashley and ALL the staff.

We had an amazing time. We did take the new Miami flight and was so easy. My husband and I were lucky enough to stay in a one bedroom villa for 10 days. It was super private and peaceful. A few things to note that the resort is on a peninsula which the villa and rooms are on one side and the beach and Cove are on the other side. We were not aware of that. It was super windy on the sound side which is the villa side so we could hardly use the pool. Of course this is not the resorts problem but just to point out. Our villa did have a washer and dryer however I wish we had know before and we could have packed lighter and brought detergent. We did think it was also strange that could not walk from our villa to the beach. We asked about moving to a villa that we could and we were told that we could not. The resort was not full so I thought that was strange. The check in process was also odd in that we were walked to the villa and never explained anything about how to get lunch, call a buggy. We had traveled all day and we were hungry for lunch so it was an exhausting start trying to figure out how to get lunch and where to go, who to call. The first few hours we were not happy. Oddly, the resort did have a loss of power the first time two hours and the second time for just a few minutes. I did think that during the first power outage during dinner, the manager should have been checking on guests that were still in the rooms or villas. With the power outage you had no way to get a ride to the Cove for dinner, call for room service and we had no lights other than our phones. However, we noticed the manager was having dinner with business partners. I feel like the resort should have def checked on guests during that time. We did enjoy the variety of the menu that changed daily for dinner. Another thing to point out which I hope the resort reads in this post is that beach service is non-existent. They are totally missing out on money with service of drinks and food to the beach. They have one person working the beach towel service area and never comes to check on you and offer you to purchase anything else during the day. You could put flags on the chairs when you are ready to order or need service. The other person is lazy and is irritated when you walk up and need a beach chair and towels. I would change this policy and get some help at the beach. You are missing out on big money. We did the meal plan because we were staying for 10 days and didn't know what to expect to pay for prices and taxes associated with the resort. I did think that with what we paid we should have been able to order any drinks that were on the menu without any extra fees. We had emailed the resort prior to arriving about but groceries for the villa and were told the resort had certain items however upon arrival we were told they did NOT have them. This was a little irritating as we would have packed and planned to bring those items. Communicat