9 Edmondstone St, South Brisbane, Queensland, 4101, AustraliaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.4/5
Meget god
128 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter4.4
Service4.4
Renlighed4.3
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Alle anmeldelser(128)
Positive anmeldelser(27)
Anmeldelser med billeder/video(4)
Fantastiske værelser(7)
Fantastisk ophold!(6)
Fantastisk swimmingpool(4)
Negative anmeldelser(1)
Gæstebruger
Lejlighed med 1 soveværelse
Overnattede i nov. 2024
Rejs med venner
11 anmeldelse
4.0/5
Meget god
Slået op den 12. dec. 2024
Overall, Arena is a convenient place to stay. It is close to supermarkets. Public transportation is at your doorstep. Pool is amazing. Office can usually accommodate requests. Cleaning staff was not the friendliest but they did their job. I will usually leave a tip for housekeeping but I was told that tipping is not required in Australia.
Oversæt
Svar fra overnatningssted: Hi,Thank you for your feedback! I’m glad you enjoyed the convenience, location, and pool. I’ll share your comments with the team to ensure an even better experience next time.Kind Regards, Andy NieGeneral Manager
Gæstebruger
Lejlighed med 1 soveværelse
Overnattede i okt. 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 8. nov. 2024
Easy walking distance to conference centre, train and great cafes and restaurants. Hotel pool is great & apartments very clean & comfortable
Oversæt
Svar fra overnatningssted: Hi,Thank you for your feedback! We're glad you enjoyed the location, pool, and comfort of the apartments. We hope to welcome you again soon!Kind Regards, Andy NieGeneral Manager
nitefall nitefall01
To soveværelser to badeværelser deluxe lejlighed
Overnattede i jan. 2024
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. jan. 2024
A late check-in and a little mix-up caused some grief. However, the issue was promptly resolved, and a refund was processed.
The cleanliness and quality of the apartment was very high. The location and facilities were also outstanding. If I can find another pricing deal, I would definitely stay again.
Oversæt
Svar fra overnatningssted: Hi nitefall nitefall01, I'm sorry to hear about the inconvenience during your check-in, but I'm glad to know that our team promptly resolved the issue and processed a refund. It's fantastic to hear that you found the cleanliness and quality of the apartment to be excellent, along with outstanding facilities and a great location.We appreciate your understanding, and we'd be thrilled to welcome you back for another stay. If there's anything we can do to assist in finding another pricing deal or if you have any further comments or preferences for your next stay, please feel free to reach out. We're committed to ensuring a wonderful experience for all our guests, and we look forward to having you with us again!Kind Regards,Matthew DriessenGeneral Manager
Anonym bruger
Lejlighed med 1 soveværelse
Overnattede i apr. 2024
Rejs med venner
4 anmeldelse
4.0/5
Meget god
Slået op den 21. apr. 2024
Good place to stay..jus your parking yous told me on the phone was 10 dollar a day but when I got there i have to pay 50 for 2 days..other then that everything was good 👍🏾
Oversæt
Svar fra overnatningssted: Hi, Thank you for sharing your feedback with us, and we're glad to hear that you found your stay enjoyable overall. We apologize for any confusion regarding the parking fee discrepancy. We understand that this may have been inconvenient for you, and we'll be sure to review our communication practices to ensure that future guests receive accurate information about parking fees.If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future.Kind Regards,Andy NieGeneral Manager
Anonym bruger
Lejlighed med 1 soveværelse
Overnattede i jul. 2024
Rejs med venner
16 anmeldelse
5.0/5
Enestående
Slået op den 24. jul. 2024
Nice place , worth the money
Oversæt
Svar fra overnatningssted: Hi,Thank you for your feedback! We’re glad to hear you found our place nice and worth the money.We look forward to welcoming you back!Kind Regards,Andy NieGeneral Manager
Anonym bruger
To-værelses lejlighed med et badeværelse
Overnattede i aug. 2022
Rejs med venner
2 anmeldelse
3.5/5
Slået op den 31. okt. 2022
It might be inconvenient to check in late
The spacious room made us feel comfortable
Oversæt
Svar fra overnatningssted: Hi, Thank you for your review. I am pleased to hear that you enjoyed our place! However, I want to sincerely apologize for the issues that you encountered during your stay with us. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly. Again, I sincerely apologize and wish you safe travels in the futureKind Regards,Matthew DriessenGeneral Manager
SDee
Deluxe-lejlighed med 1 soveværelse
Overnattede i jun. 2022
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 5. jun. 2022
Nice clean 1-bedroom apartment with well-stocked kitchen and comfortable bed. Very central to South bank and West End and near the river front. Just wish that they would spend some money to heat the swimming pool during the autumn and winter months. If your apartment faces Edmondstone Street there is a high-rise apartment being constructed and the crews start working at 7 am which can be noisy.
Oversæt
Svar fra overnatningssted: Thank you for leaving us such a wonderful review. We are passionate about providing value for money and feel glad to know you appreciate this effort. We thank you for choosing to stay with Arena Apartment and look forward to welcoming you back soon. Kind regards,Matthew DriessenProperty Manager
RaymondKit
To soveværelser to badeværelser deluxe lejlighed
Overnattede i aug. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 21. aug. 2024
超好服務 有大堂有接待員熱情招呼
又有免費泊車每日有免費早餐
又有浴缸又有花灑又每日清潔 GOOD GOOD GOOD
鄰居又熱情, 直頭好似HOUSE FAMILY!!!!
Oversæt
Svar fra overnatningssted: Hi RaymondKit,Thank you for your fantastic feedback! We’re thrilled you enjoyed the service, amenities, and friendly atmosphere. We look forward to welcoming you back!Kind Regards, Andy NieGeneral Manager
Svar fra overnatningssted: Hi Alex,Thank you for your feedback. We're pleased you found the location convenient and the kitchen well-equipped. We apologize for the cleanliness issue with the electric kettle and are glad our team was able to resolve it promptly. Your comments are valuable, and we will use them to improve our service. We hope to have the opportunity to better serve you in the future.Kind Regards, Andy NieGeneral Manager
Svar fra overnatningssted: Hi,Thank you for your positive feedback! We’re delighted to hear you enjoyed the location, environment, and convenience of our hotel. We’re also glad you found the rooms spacious and cost-effective. Your recommendation means a lot to us.We look forward to welcoming you back!Kind Regards,Andy NieGeneral Manager
Gæstebruger
Lejlighed med 1 soveværelse
Overnattede i nov. 2024
Familie
13 anmeldelse
5.0/5
Enestående
Slået op den 26. nov. 2024
房間很大,設施齊全,還有恆温露天泳池,非常不錯
Oversæt
Svar fra overnatningssted: Hi, Thank you for your feedback. We’re glad you enjoyed the spacious room, great facilities, and heated outdoor pool.Kind Regards, Andy NieGeneral Manager
Gæstebruger
Et Soveværelse Terrasse Lejlighed
Overnattede i aug. 2023
Solorejsende
2 anmeldelse
1.2/5
Slået op den 28. sep. 2023
첫날 방배정받고 너무나 놀랐습니다
햇빛하나 들어오지않는 지하방 너무나 습하고 춥고 컴컴한객실 오고가는사람 다 들여다봐서 등을 켤수가 없었고 청소도 제대로 되어있지않는 정말 암담하고 잠을 잘수가 없었고 여태껏 여행중 이런객실은처음이었고 최악이었습니다
다음날 우린 방을 옮겨줄것을 요청했으나
트립닷컴에서 이방을 주라고했다고 정말 어이가 없었습니다
트립닷컴에 연락하라고만할뿐 방도없고
이틀을 그곳에서 잠도 전혀못자고
할수없이 저희는 $50 더주고 3층으로 옮겼습니다
저희는 그 이후 여행일정이 25일 더 남았는데 트립닷컴에 예약안했습니다
Oversæt
Svar fra overnatningssted: Hi, Thank you for rating us. Your feedback is very important to us as we are taking steps to improve ourselves and operations. In case you would like to discuss it further, please feel free to send me a message us. We do apologise for any dissatisfaction you've encountered. We hope to have an opportunity to offer our hospitality during your next stay.Kind Regards,Matthew DriessenGeneral Manager
Svar fra overnatningssted: Hi, Thank you for writing us a great review. It is our pleasure to be of excellent service to you, and you may rest assured that we will take note of your feedback as we continue to make improvements to our services and facilities. We hope you had a delightful overall experience with us and look forward to welcoming you back in the future.Kind Regards,Matthew DriessenGeneral Manager
전세계뿌시기
To-værelses lejlighed med et badeværelse
Overnattede i jan. 2023
Familie
28 anmeldelse
5.0/5
Enestående
Slået op den 9. jan. 2023
너~무 마음에 드는 숙소였어요
다음에 브리즈번에 온다면 또 머물고 싶은 숙소 입니다
조리도구, 오븐, 식기 모든게 다 갖춰져 있었고 청결했습니다
Oversæt
Svar fra overnatningssted: Hi, Thanks so much for staying with us and for taking the time to write a review! We want to ensure our guests have a beautiful experience staying with us, starting with a beautiful apartment. Thank you so much for calling it out--we sure appreciate it! We'd love to see you again soon!!!Kind Regards,Matthew DriessenGeneral Manager
Kelsey Lin
Lejlighed med 1 soveværelse
Overnattede i mar. 2023
Par
13 anmeldelse
4.0/5
Meget god
Slået op den 17. mar. 2023
良好的環境,廚房設備健全
但沙發及地毯有點髒
Oversæt
Svar fra overnatningssted: Hi Kelsey, Thank you for your review. I am pleased to hear that you enjoyed our hotel's location and amenities! However, I want to sincerely apologize for the issues that you encountered during your stay with us. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. Again, I sincerely apologize and wish you safe travels in the futureKind Regards,Matthew DriessenGeneral Manager