Super 8 by Wyndham South Boston VA

I'm just finishing a week-long stay at the Super 8 in South Boston, VA. I'm amazed that Super 8 allows a hotel like this one to remain open in its current state. The facility is kept in a state of low maintenance and offers a shockingly poor price to services ratio. First, I was overcharged by a day before I even arrived and was only able to get the charge reversed because my credit card had not yet been debited. I knew I had chosen badly the moment I stepped out of my vehicle. The hotel's exterior is clearly run-down, which is not at all reflected by the optimistic advertised photos. The common areas are ok, except that the "breakfast room" is hardly more than a nook. The "included breakfast" consists of coffee, some tiny, very sugary, stone-heavy muffins, and 2 kinds of sugary corn flakes. And that's it! To add insult to injury, one day there was no milk for the cereal so I asked the front desk to bring some and they said "Sorry!" They couldn't be bothered to get more. So don't assume there'll be milk for your coffee or cereal if you stay here. Don't expect eggs and ham either. You may have to have your coffee black and eat your cereal dry. So ok, the building was a bit dilapidated, but I optimistically proceeded to my room. Ugh, the smell in the smoking-allowed room (the only one available at booking) was overpowering to the nose--a stale aroma of mould and chemical traces, that I can assure you, were not just from cigarettes and ****. **** smoke was also to be inhaled in the hallways at times. Surely there's something the management could do about this!!?? Most days, I had to go to management and ask for a bottle of eucalyptus air freshener spray so I could bear the smell. As for room service, the cleaning staff were quite courteous and I was able to speak to them in Spanish to ask for the little favors, like "Please leave me some coffee packets this time" and "Please give the room a good spraying." (Yes, I had to ask in order to get the coffee, sugar, and creamer.") The cheap vinyl flooring in my room was cleaned daily, but had an oily residue that gummed up my socks. The room's telephone didn't work because the cable had been severed and left that way. The Wi-fi works intermittently and you have to keep logging in to stay online, but worse is that the digital security certificate is expired, making it very risky to connect to their internet using personal devices. Old room furnishings are dented and worn like the faux-wood furniture and doors. I've stayed in better 2-star hotels in Central and South America and for far less than the "$99)/night" advertised rate, which came out to $114/night when averaged out. By a different metric, hotels in Berlin, Germany for $60 night are far superior in every way, although a bit smaller. In summary, if you want milk in your coffee or your sugary breakfast cereal, then you might consider avoiding this Super 8. From experience, I know there are better alternatives in South Boston, VA.

The front desk didn’t show up till 4:15, check in supposedly starts at 3:00. The shower faucet flew out from the wall when I turned on the shower. The front desk did nothing.

Mold and insects in the room. My wife wouldn’t take a shower nor would she allow our children to take a shower in the room. Location was decent but the poor quality of the room we were given outweighs any external factors such as location or exterior aesthetics.

Staff was great. The hotel was clean and there wasn’t no bugs..The location was in A great place a lot of restaurants near by

Don't stay here if you don't like cigarettes. Even the non smoking rooms smelt like an ashtray. They did clean everyday and the hauls would smell clean for a short period of time. But the smell of smoke overpowered the cleanliness.

This is the worst place I’ve ever stayed! Dirty, moldy with rust everywhere! Limited staff! Blood in shower! Toenail clippings in the floor weren’t ours! No supplies in room! Blood on wall! Please don’t stay here! I tried to go elsewhere but everything was booked! This is a ********* hotel

Friendly staff. Clean room and they give you an option of room service. So didn't get woke by knocking early. Good breakfast, they changed it up daily so it didn't get boring. Would stay again if I was in the area

The hotel had a stinky terrible odor, not to mention the nasty mold in the AC unit. fridge leaked all over the floor as well as the nasty bathroom tub, I wouldn’t bath my kids in it because it was nasty. Staff didn’t care.

need to do daily room cleaning. need to supply ashtrays in smoking rooms. bed was super comfortable and the staff was very pleasant when approached, especially the night desk person, i don't know her name but she was very accommodating.