For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Sehr freundliches Personal.
Der Raum war gut aber man sah dass vor einiger Zeit Bettwanzen vorhanden waren.
Die Mahlzeitkarte war leider nur sehr begrenzt.
Die Kosten ein wenig zu überteuert für das Zimmer.
Der Pool (/ innen und aussen) war sehr schön beleuchtet und hygienists.
Die Aussicht vom Hotelzimmer war aber sehr schön.
Oversæt
Victor
Enkeltværelse ikke-ryger
Overnattede i jan. 2024
Rejs med venner
1 anmeldelse
4.0/5
Meget god
Slået op den 22. jan. 2024
Service digne d’un hôtel 2 étoile
Oversæt
Shanghaimilaiguoji
værelse ikke-ryger(dobbeltseng)
Overnattede i okt. 2023
Forretningsrejsende
22 anmeldelse
3.7/5
Slået op den 20. okt. 2023
環境不錯,衹是設施較破,水龍頭都壞了。請人修理還是比較及時
Oversæt
Gæstebruger
Overnattede i aug. 2022
Par
1 anmeldelse
1.7/5
Slået op den 11. aug. 2022
Très très mal placé : en plein centre ville avec bcp de passage de tt types !! Pas de place de parking , la plage est trop pleine . Il n’a du « palace » que le nom ne mérite pas ces 5 étoiles .
Oversæt
WorldwideExplorer89
Overnattede i okt. 2024
Par
5.0/5
Enestående
Slået op den 6. okt. 2024
Arrived at the palace hotel and spa in sousse on the 26th September 2024.first impression of the hotel was very impressive. Than the doorman greet us and took us to the reception.inside the hotel looked very smart and clean.we where taken up to our room which was facing the front of the hotel and it was a busy street.we asked if we could move to the back of the hotel.and the manager MR MABROUK sorted it straight away and had a lovely room overlooking the beach and pool.with a balcony.i mentioned it was my partner birthday the next day .and I booked the 12th floor restaurant. The views are fantastic. You can see for miles.when we got to the restaurant the manager MR MABROUK was there to greet us. So where the waiting staff and chefs.they had gone to great effort to make it so special for him.they even brought out a birthday cake and they all sang happy birthday. My partner was completely taken back.and said he has never had such a wonderful birthday. In the morning the manager MR MABROUK was by the reception and he immediately came over to ask us if we enjoyed the evening. Later we went to the buffet restaurant for breakfast and the waiting staff took us to a table .again extremely friendly and efficient. In the evening there was a singer.which was very nice.we even got up to dance.i would like to give a big big thank you to a extremely hard working bar man which was mostly on his own behind the bar every night even taking drinks to tables.as well as serving behind the bar.he always had a big smile on his face very friendly. In the morning /lunchtime/evening the buffet restaurant you could eat inside or outside.which was really nice as the weather was fantastic. It is a very short walk to the white sandy beach.and after a few hours on the beach we would go to the beach bar and have a few drinks before getting ready for evening meal.they also got a fourth floor restaurant and bar Which again have fantastic views. again I would like to give a big big thank you to the extremely professional/friendly manager MR MABROUK that made our holiday perfect thank you
Oversæt
6/25
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your fantastic holiday experience at the Sousse Palace Hotel and Spa in Sousse! It sounds like you had a truly wonderful time, and we're especially grateful for your kind words about our staff members. We're delighted to hear that you were impressed with the hotel's cleanliness and overall ambiance. We're happy that Mr Mabrouk was able to accommodate your room request with a beautiful beach and pool view, and birthday surprise for your partner. It sounds like Mr Mabrouk and the entire staff, including the waiters, chefs, bartender, and wait staff went above and beyond to make your stay enjoyable. We will be sure to share your compliments with them. We're glad you enjoyed the variety of dining options, from the buffet restaurant with its indoor and outdoor seating to the 12th-floor restaurant with its stunning views. It's great to hear that you also appreciated the entertainment provided by the singer and the convenience of the beach bar. The short walk to the white sandy beach sounds idyllic! Thank you again for your kind words. We hope to welcome you back to the Palace Hotel and Spa again soon!
Chaimae I
Overnattede i okt. 2024
Par
5.0/5
Enestående
Slået op den 28. okt. 2024
- Very great experience, and service is very good. The stuff are nice and they supported us in whatever request we want. Also, the food is good and the weather in October is great.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Oversæt
Svar fra overnatningssted: Dear Chaima. We thank you for your loyalty and your comment. We are pleased to see that you appreciated all the services of our Sousse Palace&Spa hotel, although you have shared with us your constructive comments which we will send to the department concerned for information. Once again, we thank you very much for your time and for your trust in Sousse Palace & Spa and we look forward to welcoming you again. Sincerely, Guest Relations Manager Alia Nasri.
Bells C
Overnattede i okt. 2024
Familie
5.0/5
Enestående
Slået op den 23. okt. 2024
I enjoyed my time in Sossoue Place resort hotel. The hotel is very clean, staff are friendly, polite and helpful. The cleaning lady Moufida is very tidy and I want to thank her for organising our mess. Alia made our stay very enjoyable. Thank you So much Rami for welcoming us with a friendly smile and thank you for giving us the best room. All staff in the restaurant are friendly and funny. I will definitely come back.
Oversæt
Svar fra overnatningssted: Dear Bellsc. We sincerely thank you for your complimentary comment. We are delighted to know that you had a great stay with your family and that you particularly appreciated the professionalism of our staff We will pass on your thanks to Moufida, Rami, as well as to our entire hotel, security and spa bar catering team. Your recognition of their professionalism and sympathy is greatly appreciated. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you again very soon. Sincerely, Guest Relations Manager Alia Nasri.
Lordyousaf
Overnattede i sep. 2024
Familie
5.0/5
Enestående
Slået op den 30. sep. 2024
First couple of days was up and down. This was until we met the Manager mr Mabrouk the managers hotel who turned round every issues we had. Since his intervention we enjoyed every second of our stay. He is very calm spoken and listens to us. The food was good, rooms were perfect. The reception staff especially MR Rami was absolutely brilliant. Facilities in hotel we enjoyed very much. The restaurant staff always smiling which is good customer service. Anybody who wants to visit this hotel trust me you won’t be dissatisfied however if u have any issues or complaints talk directly to mr Mabrouk he will definitely help u. If it wasn’t for Mr Mabrouk we won’t have enjoyed our stay. Well done to him and we will definitely recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Lordyousaf, Thank you for sharing your positive experience at our hotel. We're delighted to hear that Mr. Mabrouk and his team were able to turn your stay around and make it enjoyable. We strive to provide exceptional service to all of our guests, and it's rewarding to know that our efforts were appreciated. We're particularly pleased to hear about the positive experiences you had with Mr. Mabrouk, Mr. Rami, and the rest of our staff. Thank you for recommending our hotel. We look forward to welcoming you back in the future.
Gæstebruger
Overnattede i nov. 2024
Andet
5.0/5
Enestående
Slået op den 26. nov. 2024
Well done to the great hotel I'm coming alone so I feel like with my family nice staffs nice hotel my room it's so clean I enjoy all the times morning and night with nice 🎹 in the bar . Warm weather nice beach and hot swimingpool really I enjoy it my stay at Sousse Palace 🌟
Oversæt
Gæstebruger
Overnattede i nov. 2024
Andet
5.0/5
Enestående
Slået op den 26. nov. 2024
We had a great time here, its a wonderful hotel the food real nice is tasty nice spiced even good for vegetarians staff are really kind greatful and helpful and crouch from guest relations is really helpful then for a family or couples it’s perfect💞💞💞💞💞
Oversæt
Gæstebruger
Overnattede i nov. 2024
Andet
3.0/5
Slået op den 23. nov. 2024
The music played in the pool bar is too loud and contains bad language, this is offensive. Even though I requested they change it or turn off they kept putting it on. Music in Thea's Coffee Bar also too loud. At one point there was the commentary for the football. Background music and someone playing music on a "deck". This is an adults only holiday for many of us this means peace and quiet. Food served in the restaurant that should be hot (temperature) was cold. We would have loved to try the traditional dishes but a little more on the labels would have helpful. Printed information about the hotel, facilities and activities would have been helpful, we don't have a device to load the app on.
Oversæt
Gæstebruger
Overnattede i nov. 2024
Andet
5.0/5
Enestående
Slået op den 23. nov. 2024
Amazing expérience with friends we spend one week like a dream 😜 The staff so friendly from the reception to the restaurants specially the staff of restaurant Must. We enjoy the weather the super beach ⛱️🏖️🏖️ Thanks for the cleaning lady our room everyday clean and decorated with flowers 🌺🌹🌹🌹🌹 We will come back soon
Oversæt
Gæstebruger
Overnattede i nov. 2024
Andet
5.0/5
Enestående
Slået op den 22. nov. 2024
Amazing vacation in sousse palace I will Côme black again over there I want to thank everybody about m'y great vacation i had Everybody thing was clean perfect and nice thank you all thé stuff Big thank for thé beautiful guest relation.. love u all
Oversæt
Gæstebruger
Overnattede i nov. 2024
Forretningsrejsende
5.0/5
Enestående
Slået op den 18. nov. 2024
Our team recently hosted a conference at Sousse Palace, and I must say, it exceeded all expectations! From start to finish, everything was thoughtfully managed, making it a truly memorable experience. The hotel staff were a standout—friendly, organized, and impressively responsive. Whether it was a last-minute request or ensuring the smooth flow of our agenda, they handled everything with ease and professionalism. A special mention to the security team, who not only made us feel safe but also went above and beyond by recommending fantastic nearby attractions to explore during our downtime. The culinary experience was another highlight. The food was a delightful mix of traditional Tunisian flavors and familiar occidental dishes, offering something for every palate. The buffet was abundant, with a great balance of variety and quality that left everyone impressed and well-fed.