Instyle Residences at Infiniti Blu

It used to be good but since the last hurricane there’s no beach, just giant razor sharp rock with huge rough waves, Pool cloudy whitish water, no towels at check in and towels took a few hours to arrive, the place has gone downhill with severe decline in quality and service As soon you check in someone knocks on your door and they harass you with TimeShare sales pitch Then they charged almost $50 for electricity for 2 people on a 2 night stay And on top of all of that they robbed my portable speaker, first they confirmed that they have it and secured it in safe place under my name and room, but when I went to pick it up, the front desk person said ohh, what happened is that another person came and said they lost a speaker on the same day too and they gave him mine, I showed him the email how they confirm they have it, I asked show me the record of someone else talking about speaker on same day, and how come you claim you gave them the one the one that was saved for my name and room number, he got flustered and sad ohh I don’t have those records, this front desk male was very unprofessional, shouted and called insults trying to cover up their theft, a worker there told me that it may very well be the front desk person who stole it himself

It used to be good but since the last hurricane there’s no beach, just giant razor sharp rock with huge rough waves, Pool cloudy whitish water, no towels at check in and towels took a few hours to arrive, the place has gone downhill with severe decline in quality and service As soon you check in someone knocks on your door and they harass you with TimeShare sales pitch And on top of all of that they robbed my portable speaker, first they confirmed that they have it and secured it in safe place under my name and room, but when I went to pick it up, the front desk person said ohh, what happened is that another person came and said they lost a speaker on the same day too and they gave him mine, I showed him the email how they confirm they have it, I asked show me the record of someone else talking about speaker on same day, and how come you claim you gave them the one the one that was saved for my name and room number, he got flustered and sad ohh I don’t have those records, this front desk male was very unprofessional, shouted and called insults trying to cover up their theft, a worker there told me that it may very well be the front desk person who stole it himself

We booked a 10-day stay via ******* and paid using our "everyday" credit card. A few days later, we received a cancellation from *******, followed by direct email from the property indicating a problem with our payment credit card. We called the property and used THE SAME CARD to make deposit payment directly - no issues until we arrived at the property to find management had booked us into a completely different property of lower quality and 10 BLOCKS FROM THE BEACH. The fraud committed against ******* (taking a payment around *******) was reported. The bait and switch with us vacation travelers is disgraceful. The cap it off, the property manager tried to tell us we requested the different property! Fellow vacation travelers BEWARE !

We had the best stay we could imagine and we already booked another one. It was nearly empty in June which might not suit all, but it did suit us. The location is exceptional. I would highly recommend it for a long term stay for more independent people