Radisson Blu Hotel, Sopot

Hotel jest bardzo ładny i położony w świetnej lokalizacji, pokoje również są w świetnym standardzie, śniadanie przepyszne, z ogromnym wyborem, obsługa przemiła. Jedyny minus to wprowadzenie limitu czasu w strefie basenowej i saun (1 godzina dziennie) i duża liczba osób z zewnątrz przychodząca na basen. Rozumiem, że hotel chce w ten sposób sobie zarobić, jednak sytuacja w której goście hotelowi muszą czekać w kolejce bo na basenie nie ma wolnych miejsc, a przed nami wchodzi grupa 8 osób z zewnątrz jest niezbyt komfortowa. Do tego przez ten ogrom ludzi nie było ani jednego wolnego leżaka ani nawet miejsca na położenie swoich rzeczy (książki czy szlafroków) w trakcie korzystania z basenu. Uważam, że płacąc prawie 1000zł za noc za 2 osoby z dzieckiem, goście powinni mieć pierwszeństwo wejścia na strefę spa lub limit czasowy powinien być wyższy niż 1h. Przyjeżdżaliśmy regularnie do hotelu i jednym z powodów wyboru była właśnie świetna strefa basenów i saun, gdzie naprawdę można było się zrelaksować - dlatego jesteśmy bardzo zniesmaczeni tym jak to teraz wygląda.

Doskonały hotel. Bardzo miła obsługa. Bardzo bogaty wybór jedzenia na śniadanie. Świetna strefa basenowa.

King size bed, with balcony. The rooms face thethe forest and countryside. The rooms are very big, with lovely wooden cupboards and wardrobe, giving it a cosy and warm feeling. There is a nice desk too with From and a table and chairs in the balcony to enjoy a beer from. It has a stocked mini bar and very good coffee (nespresso pods). The check in is fast and easy. Staff are super friendly, helpful and polite. They arranged a car a driver for the day for us and asked me in the gym after I checked out, asee we had to wait 5 hours for the plane. There have a business area for working, a great bar, a very stylish restaurant with unreal food… It’s well presented, tastes great and is very affordable! We enjoyed 6 meals there! Each was amazing! The breakfast area is lovely and they give a massive spread of food, loads of choices and really good hot and cold food! I loved our week there and this hotel was an independent, purchased by Radisson and it shows… It’s really good, top tier and booked in advance you can enjoy for as little as 90-100 euros a night! The spa has 4 types of sauna, a mid bath, swimming pool, 2 jacuzzs, a kids pool and massage rooms, also have a beauty parlor for nails and threading Etc

This is a luxurious hotel with high standards when it comes to interior, the rooms and the exterior. The hotel is family- and children friendly whilst still performing above any noisy and crowded family hotel elsewhere. The location is perfect, only 20-25 mins from the airport in Gdańsk. 3 minutes walk to the beach. The ala carte restaurant in the hotel offers a great menu, above any nearby restaurant that we visited. The buffet is not as good as the ala carte. Choices at breakfast are endless. Spa is clean and nice, the hotel has a large backyard area for play, work out and recreation. The gym has a very high standard. This stay would be rated as excellent if it weren’t for the inattentive and sometimes unfriendly and impolite staff. We had no feeling of being appreciated as guests and did not receive any recognition for the VIP membership. The staff in general did at times seem annoyed with their job and one of the female bartenders even answered in a disrespectful manner when she forgot to include our discount on the bill. Not solution- or service oriented. If the service and attitude improves, this hotel can reach new heights.

We arrived at the hotel early, a few hours before the room was ready. We were offered to eat at the hotel's breakfast buffet as it was still open. We perceived this as a kind gesture and took advantage of the offer. At checkout, it turns out that they charged us 310 zloty for the breakfast without mentioning that the offer was conditional on payment. It is acceptable that they charge for this type of service, but they should inform us about it instead of making it seem like a kind offer. We tried to get our point across at checkout without any understanding from the staff. We then contacted the Front Office Manager by email, who also showed no understanding. The General Manager also stated that this is their procedure and personally responded that the hotel acted according to their instructions. The hotel stay was fine, but this type of handling of incidents is simply unacceptable.

This is the WORST Radisson Hotel in their Groups property portfolio. My wife and I were treated so unprofessionally it was utterly unacceptable. Happy to share why if needed. For example: You cannot relax by the pool for instance for more than an hour and must wear a watch so they can monitor you ! RELAX

The hotel is carrying out a noisy refurbishment in the restaurant area which makes it impossible to enjoy breakfast or dinner normally. When I wanted to shorten my stay the hotel staff said there was nothing they could do as the booking was made via booking dot com even though I had a last minute cancellation - if I had known at the time of check in that the refurbishment was starting the next day I would have cancelled my stay. The hotel did nothing to find a solution, instead sending restaurant staff with wine to our room which of course I did not accept. The standard of breakfast has dropped dramatically in 4 years, the rooms show signs of wear and tear, the service is terrible - no willingness to support and misleading the guest at every turn. The most terrible stay of my life.

I came here on a solo trip and was really happy with the hotel, and the room. Bonus points for the TV connecting to Netflix as it made for a good time to relax. The bed was the comfiest i've stayed in for a long time and the room was also huge! I would 10000% stay here again if I returned.

I must say that this hotel is unexpectedly good. Originally I never intended to stay in the area around Gdansk/Sopot, but due to bad weather, the ferry I rode on was delayed 6 hours and I could not find the energy to drive onward to Berlin. Therefore I booked a room at Radisson in Sopot as they seemed to have a parking. Well there, I got positively surprised by the hotel. It was so clean and on this Saturday evening, there was great live music in the lobby. The check-in was smooth and they quickly booked a table for me at the restaurant. However, they missed to notice my Premium Radisson Rewards membership, but it's fine anyhow. The food was delicious and well worth the price. The staff in the bar and the restaurant were very friendly and had very good recommendations in regards to drinks and food. The room was so clean I couldn't believe it - completely spotless. Super plus for that! The only con was guests in another room trying to "refurnish" their room, with moving chairs being heard very loudly, apart from that the sound proofing was good. Then in the morning, the breakfast was amazing. Great quality cold cuts, fruits, great bread etc. Keep this good thing going! ^^ Overall, a great stay and I might return to try out the spa too.