Salino Port Soller

The food and service were excellent. Hotel spotlessly clean. Fabulous location with stunning views from our room on the 3rd floor.

We stayed at this hotel early July and I can’t praise it enough. Room was fabulous with a huge bathroom. We had a deluxe room and the sea view was absolutely wonderful. Breakfast was excellent. Plenty of sunbeds and very good staff. We will definitely return. Thank you to all at the hotel.

Hotel Salino at face value is a really nice hotel. The finishings and decorations are impressive but that ends when it comes to customer service. I’ll start with the good: 1. Breakfast is absolutely phenomenal. One of the best omelets if ever eaten. Good news ends there… Cons: 2. The views don’t negate the fact that going to the pool is basically a “serve yourself” experience. Drinks ordered based on the menu came with a 3 euro up charge because “none of the prices are right” which was a quote from the bartender. The rooftop is a small square footage but you still have to ask for everything and even then you might not get the simple drink you asked for 3. We showed up 10:30 am for a breakfast that closes at 11 am and we’re basically served an attitude. Asked for water and champagne multiple times that never came and there’s nothing worse than feeling like you’re the bad guy when you’re the one paying for basic services 4. Upon checkout and looking over the bill we wanted to go over it since everything you order is charged to the room and when given the bill we were told “I loved at everything it’s all in there” as if this person was with us at every order placed throughout our 2 day stay. 5. Given the fact that it’s 100 degrees here at the time of our stay we wanted to enjoy the pool. The flimsy umbrellas toppled over on multiple occasions and instead of a solution provided we were told we had to “close our umbrellas” due to safety issues and were forced to bake in 100 degree heat. The hotel itself is gorgeous and the food was surprisingly impressive but if you’re looking for a laid back experience I’d look elsewhere. I typically don’t leave bad reviews but when you pay $400+ a night for a room i am expecting the amount of service I paid for. Nobody should ever feel hesitant to ask for basic necessities. My lesson is that every hotel in Mallorca doesn’t have a doorman so it’s a fend for yourself environment and maybe that’s my fault for expecting it on an island I’ve never been to. Regardless there was nothing luxury about our experience and I wish I had more positive things to say but considering the price of the room I can’t confidently say it’s worth the money.