Travelodge Solihull

Came down for breakfast at 9am foils served in plastic containers was Luke warm no one around to raise issue Not up to standard especially for almost £10 per person which we were advised by reception to book in advance if I had seen the food before hand I wouldn’t have wasted my money !

The whole hotel was spotless, the rooms, reception area,cafe and even outside there was no litter. A very pleasant one night stay. Would definitely go back if visiting Solihull area again.

We arrived at 8.30pm to find no car parking spaces available. There was no mention of this being a possibility. We were told to park in the station carpark which wasn't free. This meant walking in the dark back from the station in an area we didn't know. This Travelodge is very close to the station and as such you hear trains thundering through regularly all night. I had read the breakfast would be served from 6.30am, but when I checked in I was told it was 7am so we had to change our plans and get breakfast from somewhere else. When we left there were people eating breakfast before 7am. The rooms were clean but extremely small. The bathroom only has a very small shower with a curtain, no bath. The staff were extremely rude with a couldn't care less attitude. I've stayed in several Travelodge's over the years and this is by far the absolute worst and I would never stay there again.

This is the second time we have stayed at this Solihull Travelodge. We were very satisfied with our stay. Our visit was much enhanced by the pleasant staff. They were cheerful and helpful at every level. We would like to make special mention of Kevin at the Reception and Bar. He is always friendly, obliging in everyway and has a very good sense of humour.

Great stay but more importantly the customer service with Hannah at reception was outstanding, she was a life saving and couldn’t have been more helpful, a true credit to the hotel! Thank you Hannah! Also, a real comfy bed, decent pillows and Stella at the bar (24 hours as well) - touch! Antony & Cora

Amazing staff couldn't do enough for us, especially the hotel manageress joe I think her name was. 10/10 all round. Love staying here every time we come down. Rooms are always clean and tidy, and why not the pillows where really comfy too. Will definitely not choose any other travelidge in the area