Catalonia Yucatan Beach - All Inclusive

Was not good experience at all. If you are going with low expectations and by paying high charges sure no worries but worst Catalonia experience ever ruined Vacation. Not all the information on ******* is correct. Will recommend not too book it but still if you want to book it through Hotel Website as per their guest service agent. I hope I can at-list save one person vacation its worth while.

Not clear on what is included in your package. The rooms are mediocre at best. The food is not great at all and not helpful with gluten free accommodations.

Really loved the location of this resort. Our room was old, had a few "patches" on issues, but we didn’t mind. Really love the location and size of this resort. Being a family resort, I found the night entertainment to be too late. Myself and my teens would go to the sportsbar, shoot some pool and head to bed before the shows even started. Aside from the beach show. We were there for everything else. Not the shows. So not disappointed. Will definitely be back.

Great resort! What an amazing resort. My family and I had the time of our lives. Everyone was nice, accommodating and it was extremely comfortable. The rooms are slightly dated. However, they kept them in good condition and clean.

The food was terrible. We were only allowed into one of the 2 buffets and it was all recycled food from the other one. Of the two specialty restaurants we were allowed into, there were no reservations available the entire week we were there. There was so much seaweed on the beach that it couldn’t be walked. The only good thing about this hotel was it is in a gated community and the marina is in walking distance.

I recently stayed at this hotel, and it was, without a doubt, the worst experience I've had in all my years of traveling. From the moment we arrived, the staff was unhelpful and inattentive. The conditions of the hotel were deplorable — far worse than I could have imagined. The buffet was terrible, with very limited options, and there wasn’t even any meat available. There were no à la carte restaurants to make up for it either. The pools lacked entertainment, and there were not nearly enough chairs around the pool area for guests. As for the rooms, they were not only outdated but had no upgrades whatsoever. There was no minibar, and the air conditioning barely worked. The bed was uncomfortable to the point of making it difficult to sleep. On the first day, they gave us the worst rooms possible, and despite our complaints, they refused to change our rooms until the next day at 3 PM. Even then, the air conditioning was still not functioning properly. I've been visiting Mexico for 12 years, and this was by far the worst experience I've ever had. We were there as a family, including my kids, and the general manager never once made an effort to speak with us or address our concerns. I would never recommend this hotel to anyone and will certainly never be returning.