Maroma, A Belmond Hotel, Riviera Maya

服務非常到位，下車四位工作人員迎接，當地瑪格麗特雞尾酒，界面濕巾遞上，直接房間內登記入住，非常絲滑。酒店區域很大，有些需要高爾夫車接送。房間出去就在馬肉麻海灘，加勒比海白沙灘和偏綠藍色海洋。酒店非常原生態，叢林深處，看到紅棕色的南美浣熊

We come to Mexico at least four times every year. We use to go to Tulum and would stay at Be Tulum and Nomade . When looking for a new resort there I stumbled on Maroma. We had staying in FIVE different Belmond resorts while in Peru. Happy to say we are 100% happy we found it. This resort has the absolutely best consumer service and attention to details. I think the rooms are better than any four season room I’ve stayed at. I would say the rooms are very similar to Little Palm island. The staff is very knowledgeable and truly there for your every need. The spa was one of the best 10 I’ve been to in the world. The food was prepared with the best ingredients. We were very impressed with this resort. Honestly the seaweed and tourism has spoiled Tulum . This was very easy to get to (we flew into the private airport but it’s right by the Cancun airport). This resort offers you secluded beach walks . A rare find on these busy beaches. It’s truly a little gem outside of the busy streets of playa and Tulum. Oh and the gift shops has some of my favorite Mexican designers with the top handmade one of a kind pieces. Will return! Thank you to the staff of this rare gem. You are what makes this place so special.

The service, the location, the warmth of the staff--is beyond excellent. Sabrina and Federica were always ther for our needs. We cried of joy when we departed yesterday! We felt like we were leaving family behind!