New Hope Inn & Suites

Appalled that they charged $212 a night for the wedding block we stayed in and since it was where the shuttled was traveling from it appears I could have had this terrible room for less. The room was very worn and needs a complete makeover. The sink's faucet wasn't long enough so if the water was not on full force, it didn't reach the sink basin! There was a used towel on the back of the door. The drain stopper was outside of the drain and based on how the drain looked, I chose not to shower there. I wasn't comfortable without shoes walking around. There was a pad on the bed, but no mattress cover. Really wouldn't recommend.

Like being in the 1970’s, and not in a good way. Ridiculous pricing at $325 for a Saturday night. The room so dingy, dirty bathroom, poorly maintained and tiny. Buffet breakfast was too scarily looking to eat. Dining room also a complete throwback. Pathway to the room completely uneven and not suited for persons with disabilities. I’d rather sleep in a car that stay here again.

Stay clear of this hotel. Outdated hotel and they charged me 650 for a 2 night stay when I went for a wedding even though I had a discount coupon and other guests were being charged 100 less per night. Even though I had screenshots from my other friends.

Watch your bill. I booked two rooms for two nights. I booked them at the same time and have one confirmation number. The rooms were two different price. When I questioned management, they insisted that I booked the rooms ten minutes apart with two different requirements. Not true. The manager was abrupt, rude and not helpful. The room could use some updating. The water pressure was minimal. One shower curtain rod was broken so water got on the floor. I will not stay here again.

For $200+ a night it’s a joke. I’d consider it in the under $100 a night kind of place. Old, outdated, just not a very nice place. No guidance given by front deck in check-in. Here’s your key, go find your room place. unkept and needs a lot of work.

If you want to spend $250 a night and have no electric sockets on the nightstand that work, spotted bathroom floor,or no hot water and no phone that works to call the front desk this is the place for you! Used my cell to call the front desk and he couldn’t care less. Ask to speak to the manager, he’s gone for the night. Ask on checking out to speak to the manager and he doesn’t come in till the afternoon. Called later that night and no manager again! Never again. Obviously their reputation doesn’t matter!

Not great. For the $$$ we paid, I expected much better. The carpet was in need of vacuuming. There was A LOT of hair in the corner of the bathroom. Also, the sink faucet was so loose you had to hold it down when turning on the water for fear it would come off. However, the bed was clean and VERY comfortable. The AC worked well, and the pool area was gorgeous. We had a room on the 2nd floor facing the pool and I was afraid we would hear a lot of noise from the pool bar/pool area but we did not. It was peaceful. The free breakfast from 7am-10am was average. Nothing stellar, but it was hot and plentiful. One morning we arrived just before 10 and while we still had plenty of food to choose from, we had to clean off a table from someone else's breakfast leftovers and wipe it down ourselves because there were NO cleaned tables. The staff seemed friendly and the decor in the lobby & pool area were very nice, but that and the comfortable bed were about the only good things I can say about this hotel. I expected a lot better, cleaner rooms for what they charged us. I don't think we will be booking here again.

Property was old, unkempt and dirty, and terribly neglected. We checked in prior to a wedding in New Hope and were given a ground floor room facing parking lot. First observation was a funky wet carpet diarrhea smell. We returned immediately to the front desk to change rooms and were stuck with an addl $100.00 to move up to 3rd floor facing the pool. Room was better bigger (being a suite) but still dinjy and neglected. The suite furniture was peeling and old so badly that they just flipped the cushions over! The only saving grace was the bed, which was actually comfortable. I would NOT stay here again and pray for anyone that will in the future.

We attended an event in Bucks County and the hotel was one of the chosen properties for guests. We were shocked when we walked into our room and saw the condition inside! The inn seems to be a former motel with the rooms facing outside. The stairs and walkways to the rooms are old and rundown looking but the cute pool area made us hopeful……until we entered our accommodations. The room was extremely worn and the decor should have been replaced long ago. The first thing I noticed upon entry was the damaged lamp shade and then the daylight that was coming in under the door to the room. I turned the water on at the sink and the faucet was coming off its base. The couch in our suite was so worn that we did not sit on it….the cushions had been turned over in hopes of making it presentable! We needed an extra blanket but did not use it because it was thrown onto the closet shelf with some sheets. In fairness the beds seemed clean because I carefully checked them and they were comfortable. The air conditioning worked well but the unit was extremely loud when it cycled on and off. The Inn did provide breakfast and the young man working there was very accommodating and the front lobby employees all seemed friendly. I don’t think we have ever stayed in an establishment that was more in need of complete refurbishment and we were very happy and relieved when we checked out.