Mur Faro Jandia Fuerteventura & Spa

Did everything go well, not totally. Faulty lock on patio door and wrong room allocation. But issues were fixed within the hour when highlighted. Shows the professionalism of this hotel. Good central location, quality and size of rooms and main pool area are standouts. Food too a real positive for breakfast and evening meals. Quality again is the word I’d use here. What to say re the staff, superb. Really a pleasant and relaxing stay. Only negative was the Spa area, new charge a little irksome, but area appears to have lost its way, and dress policy not for me. Went once, but not worth a return.

Positives:- - very friendly welcome when arriving at midnight - nice quiet pool area during the day, plenty of space - clean and tidy, with nice rooms and friendly staff and a good atmosphere - vodka with breakfast! - good location in town, quiet, nice design to hotel - long trousers at dinner enforced - nice spa area (steam room & sauna) Negatives:- - very noisy with music etc from 2100 to 0030 every night - can be busy at meal times, with dinner queues for fish - could do with a exercise class or water aqua once a day but understand the reason why there is not - not really an issue, but very few British there, mainly German focussed - was the extra cost worth it?

Although the hotel is situated on the main beach road amongst shops and cafes it is very peaceful. No music or games in the pool area add to the peaceful atmosphere. The bedrooms, we had one on the top floor, were spacious and comfortable and the large furnished balconies were a bonus. The hotel was kept very clean, the staff were pleasant and happy to help. The food was good, not brilliant, though plenty of choice, but the bacon at breakfast had the consistency of plastic and the baked beans were lukewarm. There were plenty of sunbeds, a few people left towels on the beds all day and there was sometimes a problem with umbrellas as guests would move a couple of extra umbrellas to shade their beds which left many beds in full sun. Some maintenance was needed on broken umbrellas. We did have a problem with the underground car park, there isn't a lift and it means climbing up three flights of steep stairs which for elderly guest with some mobility problems could be difficult. We had been told that we could park on the road side but could never find spot. British guests are in the minority though we never found we were treated any different to the majority German visitors. On the whole lovely hotel, highly recommended, in fact we have already booked a winter week there.

On arrival reception where very welcoming and told us every thing we needed to know about the hotel,with us been a late arrival a late night meal had been made for us in the dinning room.The bedroom we had was very pleasesant and tidy with a view of the sea.Maid service was every day,Breakfast and evening dinner was varied but enjoyable (no bad meals at all)..The pool area was quiet and peaceful/relaxing with no music been played and always looked after with a life guard on duty at all times.Smoking was not allowed except for a designated area away from the pool,bar.dinning area and terrace which was a pleasure (even though I smoke myself). The holiday we had was brilliant and it all started with the hotel and staff and it's location.The hotel was so good that we haved booked it again for next 2025.

We visited this hotel in July for our summer holiday as a family of three. We arrived late and went straight to our room to unpack and go to bed, we had a ground floor garden/pool view room, at first we we’re not sure about being on the ground floor but we ended up really enjoying being there, it was so handy to get to the pool or the bar where we could take drinks back and enjoy them on our spacious terrace. The room was large with a huge comfortable bed and our daughter slept on a very comfy sofa bed, there was everything you could need in the room, tv, kettle, fridge, robes and we had a large walk in shower. The pool was a lovely size and great temperature we never had an issue getting a sun lounger at any time of the day, the pool had a very relaxing vibe, what really stands out at this hotel was the staff! Everyone works so hard and really looked after us! They really spoiled our little girl and it really made our holiday special! The good was very good and always a good selection with live cooking stations and for lunch was from the a la carte menu at the terrace restaurant, there was as a very good indoor pool at the spa which children were allowed into from 11-1pm and then it was adults only, the hotel was in a great location just opposite the fantastic beach and surrounded by lots of shops etc, so if you are looking for a chilled out hotel with lovely staff and good food, nice drinks and low key evening entertainment this hotel is for you, we would definitely come back!

Booked our holiday through Jet2 and was very nervous as knew the hotel didn’t have much for my 3 year old, but I’m happy to say I will 10000% return! From check in to check out, the staff were wonderful and so friendly with my son. The staff love having the kids around and even if they are running around and making friends of an evening, they are not bothered by this one single bit, it made the holiday so much better and from breakfast to late night drinking the staff are always so happy, they put the utmost effort into everything they do around the hotel and it shows by how clean the surroundings are! The hotels rooms are spacious, and wow the cleaners are great, everyday our room was cleaned as if we had only just arrived! We originally booked half board through Jet2 but decided to upgrade to all inclusive when we arrived for an extra 500euros for our 10 night stay, we also got to chose when this started and finished, this was well worth the money upgrading at the hotel and I highly recommend. I read reviews before arriving that the food was the same every night for dinner so wasn’t sure what to expect but I do not agree with that comment, food was varied every night during our stay and we always saw something different on the buffet to choose from! Breakfast, yes that was the same and lunch you chose from a menu but these were great too. Lots of choices, and a great desert table which of course came in handy with my toddler! The local area was lovely and clean, lots of shops to have a wonder around and the walk to Marro Jable along the beach is very pretty, and not to far either. If you are a family looking for a day out, the oasis wildlife park was a great day out, the bus picks you up and drops you back to the hotel and there is lots to do and see at the park. The hotel also offers a spa, which was lovely for relaxation but also because during certain times of the day children are allowed in, which is great for downtime out of the sun! Please don’t dismiss this hotel if you are a family just because there isn’t anything at the hotel for them, if anything it was perfect as they made friends and their own fun! The evening entertainment wasn’t amazing but fitted well with the chilled atmosphere around the hotel, and my son definitely wasn’t bothered and still danced the night away! Thank you to all the staff around the hotel, for making our holiday perfect! We will be back!

Beautiful hotel - an oasis of calm. Staff work so hard to look after the clients. Food is good/very good and plentiful. Entertainment every night of ok quality. But there is a culture of playing board games after dinner or sitting on the terrace enjoying cocktails if you don’t like the music. Rooms are spacious, very well maintained and cleaned daily. We had a special celebration and the staff pulled out the stops to decorate a table and treat us with great attention. It feels like a proper family/community. Special mention to Wim, Fefi, Jacqueline, Juan and Manuel who are lovely people and fantastic at their jobs. The spa is wonderful and part of the package - quiet during the day often get it all to yourself to relax in the salty pool with various jacuzzi apparatus. Steam room sauna and relaxing aroma room of and don’t forget the freezing plunge pool! Things to note Most staff have a little English though reception speak it fluently. All inclusive is a great deal - even with prices on the cocktail and lunch menus these are included. Not much for young children. Walk to the beach is lovely and takes about 10 mins to get to the seafront E-scooters outside the hotel are a fun and quick way to get into Morro Jable Bus transfer can be free for over 10 day booking - multiple stops take about 2 hours but well worth it. Been 5 times - will go again!

What a wonderful relaxing place to stay. The rooms had everything we needed. The beds were so comfy. We had a ground floor room which opened out onto the pool area. The food was great with lots of choice. The best part was the wonderfully welcoming staff. They were all so happy and really seemed to enjoy working there. They couldn’t do enough for you. The hotel describes itself as an Oasis and you can see why. The hotel has so many 5 star reviews and after staying there for a week we know why.

We have been coming to the island for over 20 years, knew of the hotel but never stayed here until now. We are just on our 3rd day and what a beautiful hotel. On arrival, welcomed by lovely reception staff. Room is glorious, clean, spacious and has everything you need and more. Everywhere has been given above standard attention., including pool area, lounge, bar. Restaurant is also good. So very pleased that we have eventually stayed here and will definitely be back. I would say that this hotel is the best one that we have stayed in since our first visit to the island in 2003.