Hotel City Heights

Wifi was not working as hotel is undergoing renovation. Food was good. Service was decent. Room was spacious.

Good location. It’s located on the main road. Quick service. Polite staff. Good food. Overall experience was great. Rooms need makeover as there was damp on walls.

I have booked the my stay in two parts,. I was told that despite being my first day for a basic room, i am being given super deluxe room for whole stay, merging my two bookings ( 1 day standard, 2 days super deluxe room) but my surprise turned horrible as the stay progressed. Pros - 1. Neat and clean room. 2. Nice view from the room. 3. Good location. Cons - 1. Wifi service not provided. 2. Telecom services not provided. For every requirement/ order/ request, i have to visit the reception counter. 3. Hot water/ geyser didn't work. Have to take bath in I cu cold water. 4. The hotel is a mixed-use campus, hosting marriages just adjacent to rooms, room was close to their kitchen area where tandoor furnaces were being used with a weird/ no exhaust system, my room was filled with burning furnaces's smoke from 3 pm and continued till 12 midnight. I kept on coughing whole night. 5. On 4th may there was a marriage party on same floor, which kept our ear drums vibrating til 11:30 pm, though when complained, we were told that music would be stopped. At 10:00 pm. That proved a false message. 6. Room lights weren't appropriate 2 lamps didn't work. 7. No complimentary water bottle provided, which is part of basic welcome kit. 7. Breakfast was booked for 4th may 2023 stay, it proved my worst experience as we were told to choose just one item plus 120 ml tea, per person. It wasn't a buffet system as a usual practice everywhere ( i was informed that if i need a simple bead sandwich or something else item that would be chargeable). In total, it was a terrific experience.