Best Western Snowflake Inn

Rooms were a little outdated. Plumbing in shower was old school and didn’t have the updated soap and shampoo dispensers. Towels were in main room and not located next to shower. Associates were very helpful and pleasant.

Stayed for an entire week in a suite - they did not clean the room a single time even after multiple requests. Refused to bring more towels, etc. front desk was incredibly rude and disrespectful. Finally just started leaving the trash outside the door as that was the only way they’d pick it up. Staff was using the carts and wouldn’t let us use them until we got fed up and told then that they can bring up our luggage then.. we have literally stayed at this location a dozen times in the past and never had an issue, but it was bad enough that we will never be back or recommend it to anyone else.

Hard beds and pushy to get us out way before time. Everything was fine except the beds were super hard. Also, cleaning ladies knocked at the door at 8:30. Then a phone call at 9:30 to let me know that we needed to be out at 11. We already planned on getting out before 11. We came up for a funeral that started at 11. 11 not 8:30 or to disturb us again at 9:30. We will never stay there again.