DoubleTree by Hilton Chicago - North Shore Conference Center

Checked in on 21 May and learnt that there will be no water from 8pm till 8am the next morning. Apparently for fire hydrant repairs by the city. When I argued that service would be missing from my room, I was told that I would get $100 by way of purchases at the hotel and restaurant. This was the way since I had booked through a third party. On the morning of the checkout 10:40 am on 28 May, there was no refund and I was told it would be though the third party ( contradictory to what I was first told) when I asked for written confirmation , I was told I couldn’t get any. I asked the lady ( Maria) could she share a screen shot of this that she was seeing on her computer. No was her answer. I would be given any written confirmation. I could see the manager who would come at noon. I couldn’t wait since we were going to the airport. Eventually after a while she said she was arranging something and later deducted a few items ( amounting to $100) It was a trying experience and never to be repeated. Room cleaning is something that has to be asked for , sometimes more than once until it is done. The restaurant staff were nice and friendly, Location is good . But it is unlikely we are going back there again,

Good location. Good service. Could improve breakfast. Pool was closed.

Great!

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地方比較安全，無流浪人員，附近有大超市，中西餐館，比較方便，離西北大學較近。房間安靜，衞生，服務不錯，早餐簡單，空調開關不好找（在空調蓋裏，不易打開），免費停車。

每年出差都要住的酒店， 時隔4年， 還是去了相同的酒店， 暖心酥餅是我們的最愛。 周邊的公園購物非常方便， 對面的商場也是我們常去的地方。

出差好住處

不是在市中心 外圍小鎮上 很安靜 附近便民服務設施齊全

離猶太社區很近，周邊有一些購物的地方，房間不小，很暖和，酒店也不錯，周邊吃的東西選擇很多，總體來講值得推薦