OYO Ivy Hotel

On arrival no staff you have to phone a number we had 3 rooms all where not clean the mattresses all had wee poo stains pillows had it to we got told there was a leak that’s why no heating and no hot water no food or drinks either would no recommend for any one it is not liveable needs to be reported to heath and safety because this is just vile the fact they are taking people’s money as well

Would be better if they did breakfast and put heating on and had a bar apart from that the staff are really friendly and went out there way to give me another blanket when I said I was cold and get a double bed instead of putting to single beds together

We booked 4 days in advance on arriving they did not have the booking, they eventually found it. There was no room ready we were happy to wait (30 mins). On our arrival the entrance hall was beautifully decorated, on being shown to the room the carpet in the lower halls was dirty, worn and needed an hoover. The room was adequate with clean bedding and pillows, we were disappointed there were no protectors on the mattresses. The view out teh window was the bin with over 15 black bags overflowing. The room was full of dust it had been sometime since been cleaned ( over 5 months) worth of deep dust and obwebs. We did offer feedback on which they stated they do clean x Disappointed at the overall cleanliness as you can see by the feet picture the carpet and bathroom were dirty we had to keep our shoes on.

Lovely room the host was fantastic showed me around and picked a lovely room on the top floor it was absolutely lovely.. 2 televisions Netflix we were so happy the fridge was a bonus to keep drinks cool Tea coffee sugar was available we will definitely return

Ignore the bad reviews arrived & more than impressed clean, welcoming huge room & everything you could want & more.. Definitely return.. the guy on reception even carried the case upstairs. Very central to the beach shops bars fair ground Thanks for making our stay the best x

Excellent stay. Great breakfast...lovely and clean hotel. Staff we excellent, so friendly and helpful. Someone had a birthday and the manager decorated a breakfast table for them. Marion the manager is great...nothing was to much trouble for her. I woud deffernatly go again to this hotel and reccomend it to my family and friends.

Booked and paid for this hotel a week before travelling. Booking was confirmed on the day (9 March) Arrived 6:30 pm to find the hotel lights on, door open but no one there. We tried calling several numbers to no avail. Several other guests arrived all having paid in advance. We messaged their Facebook page but no contact back. In the end everyone had to make other arrangements/ find other accommodation. The hotel hasn’t got back to us. They take your money but don’t follow through with the rooms. Total waste of time. DO NOT BOOK THIS HOTEL

My husband and I booked a room 21/06/23 for 02/9/23 Fully paid for . We turned up at the hotel for check in to find out our room had been cancelled apparently by *********** The lady on reception explained the room was cancelled and B.com should have let us know the day before by email. ( The hotel and B. com should have tried to email or phone so both should take responsibility) We tried to contact B.com while we where still in the reception area, but to no avail. I had an event to go to that evening and a wedding reception to go to the next day. Due to peak holiday time we could not find another place to stay. We had no choice ,but to drive back home to Newark over 60 miles. I left my husband at home while I drove back to Skegness to the event another 60 miles plus . After the event drive home again over another 60 miles. In this period of time I could not rest or get a meal due to time restriction This morning we had to drive back to Skegness yet again to the wedding reception. Do the Ivy Hotel find this expectable? Not only have we wasted time , energy and a lot of petrol on what have should have been a relaxed time away. I would have appreciated the honesty. The hotel had actually cancelled the booking. Extremely disappointed.

Staff were pleasant and helpful. The breakfast was tasty and plentiful but the rooms were dated and in need of refurbishment. There were damp marks in places. The walls were paper thin and you could hear every noise from the adjoining rooms.