Re Federico Boutique Hotel

Positives The location is excellent The apartment was large - it had a large bedroom, nice little kitchen and a bathroom. Negatives There were a few things broken in our apartment. They were fixed during our stay but we were without a safe for half of our stay and the kettle and toilet seat both had to be replaced which meant people in our room during the day when we were not there. When the cleaner cleaned the room before we arrived they would have known the toilet seat was broken and that the safe was locked and they had no key. These are things that could and should have been fixed before the next guest arrived. When we complained the reception Manager didn't seem to care and said we will do our best to resolve the problem but she never actually apologised and she was quite rude to us at times. The bathroom also needed updating. The shower floor was grubby and the bathroom floor cracked. Breakfast had a very good selection but was not very high quality. We stayed in four places in Sicily and this was nowhere near as good as the other three.

Re Federico Boutique hotel is located in a narrow street (just room for a car) at the southern end of Ortigia Island which is connected to the mainland by two bridges. This puts it close to the old town and the beautiful central square but a bus or taxi ride to the Archaeological Park. The hotel is in a building which has been very nicely renovated to provide good sized rooms with comfortable beds. A great base for exploring Syracuse. Recommend taking a boat tour round the island and to the nearby caves.

The location of the hotel is excellent with regard to walking distance to shopping, beach visits, dining and sight seeing. The room was very accommodating, comfortably cool, and very clean. They provide toiletries, several linens for showering and have a very friendly and polite staff. There was also a sage but we did not use it. In addition to our surprise there was a small and fully furnished kitchenette. Great stay and we’ll definitely return.

As two students excitedly looking forward to exploring Italy and Greece, our travel plans have been severely disrupted by the recent natural disasters, leading to the cancellation of all flights. We have been in touch with the various hotels we booked, and we are grateful that every hotel has been understanding and issued a refund—except for the Re Federici Boutique Hotel. Despite multiple attempts to reach out, the hotel has shown no interest whatsoever in our situation. The only resolution they offered was a voucher, which unfortunately does not meet our needs at all. We wish to clarify that this voucher is of no use to us, as our travel plans have been indefinitely postponed due to the flight cancellations. We had sincerely hoped for a more compassionate response, especially considering the unforeseen and unfortunate circumstances we are facing. It is disheartening to encounter such a lack of understanding and empathy from the Re Federici Boutique Hotel. As students, this trip held immense significance for us, and we are now left in a difficult situation with financial losses and dashed hopes. We are left with no option but to insist on a refund, which we believe is a fair and reasonable request given the circumstances.

Re Federico is a centrally located hotel on the island of Ortigia and close to the water. The staff is very helpful and friendly. The hotel appears to be fairly recently renovated and our room was spacious with a well-functioning AC. We also enjoyed the large in-room breakfast in the morning. Other perks include the street cafe on the first floor of the hotel. We had a great cocktail hour there watching people walk the streets. It is also easy to get anywhere on the island from this spot. A few tips - we drove our cars and the hotel was a tad hard to find. I'd advise dropping off your bags and planning to go quickly to the public parking area about 10-15 min walk away. I would say its a tad expensive compared to other hotels of similar quality we stayed in throughout Sicily. All in, a nice pleasant spot in a good location.

Abbiamo passato 2 notti e siamo rimasti molto soddisfatti Pulizia ottima Suite molto grandi e comode con piccola cucina Bagno molto grande In più ci hanno dato la suite più grande come upgrade Il centro dista a pochi minuti Grazie e torneremo se saremo a Ortigia