Rainbow Bay Beach & Dive Resort

The bungalow was a complete disaster There were cockroaches, mosquitos, and bugs. The sinks was completely dirty and there was no air con. There are breaks in between the roof and the walls allowing bugs to come in freely and temperature being unberable The floorboards in the room sunk, there were walls caved in, and the shower took over an hour to drain The light bulb from the ceiling fan fell on my friend while sleeping and the wind closed the door for the bathroom and the handyman or staff at night couldn't open the door. Terrible experience and super happy I canceled to learn

I booked a one week stay expecting a beachfront dive resort away from the noice and crowds. While the resort is located on a beach, there was no direct access to the beach nor did they have a dive shop at or within walking distance to the hotel. They just refer divers to one of several dive shops, a thirty minute ride from the hotel. No transportation was provided, nor did the dive shops offer pickup from the hotel. The recommendation from the hotel was to rent motorbikes or wait for one of the trikes. The hotel is located away from town and its only restaurant closes at 8:00 pm. The advertised bar/lounge is merely a counter next to the checkin desk where guests can purchase drinks. I found other accommodations in town, located next to a dive shop and checked out after two nights. I registered a complaint with the booking agent who promptly refunded the remaining prepaid nights.

Une oasis de confort et gentillesse. La chambre dans le jardin est très jolie, grande et confortable. Le lit, la salle de bain sont très bien. La piscine est grande et permet de nager en longueur ou de se détendre. Le jardin est très joli et agréable. Le restaurant sert des plats très variés. La plage est magnifique mais malheureusement encombrée de plastiques. Tout le personnel est réellement compétent et serviable. Un merci particulier à Mildred qui est un ange.