Hotel City Center anmeldelser

Me and my friend chose this hotel for its handy location. Unfortunately sexist and aggressive staff ruined any hope of a pleasant stay. I was forced to leave the premises after breaking no rules when I returned home one evening where I was shouted at and talked down to. The following night the same receptionist opened the door into my female friends room at 2AM to evict her in the middle of the night for being “disrespectful” and threatening to call the police. When we expressed our concerns to management via email, we were told the events we described never occurred (even though a majority of crude gestures and aggression from the receptionist in question were on CCTV in the lobby) and threatened us with legal action for “defamation and slander”. The treatment of me and my friend was completely uncalled for and is an absolute embarrassment not only from an obnoxious and aggressive receptionist, but incompetent management who refused to explore the issue further and accused us of fabricating lies. Furthermore, the grimy floor of the shower, uncomfortable beds and paper thin walls didn’t make up for the lack of customer service.