The Serangoon House, Singapore, a Tribute Portfolio Hotel anmeldelser

A charming beautiful little hotel strategicly located. Ours come with delicious breakfast. Staffs are friendly and very accomodating. Amenities only set for 2, they send to the room very quickly when I asked for towel & water for 3 pax & a shaver. However I couldn’t find shower cap, yet to call & ask for it to be sent, is too bothersome. Room is very small & no wardrobe, only hangers on the wall. The bed is hardwood carved classic style, it’s a queen size bunkbed to accomodate 4, only the people sleeping upper deck needs to climb a wooden detachable monkey ladder, watch your head though, we bumped our head on the carving that hang a bit too low.

Love my staycation here! Upon reaching, was greeted my friendly receptionist Kamala, and greeted warmly by the friendly staffs Marzuki and Hamzah. Upon asking, I didnt know all the beds here is bunked, and it could be a problem for my mum. However, Kamala is kind enough to explain and ask her staff to bring my to check out the room that I booked for and another room that offer Queen sized bed. Kamala also kindly help to upgrade my room to accomodate for my mum. Breakfast included too, and the staffs down there is vert friendly too :) Location is also extremely accesible. Walking distance (right infront of Mustafa Centre), opposite is City Square Mall, At left side of hotel is Farrer MRT, and area is full of Halal food options! Overall, a good staycation experience.

My stay at The Serangoon House was quite a pleasant one. The location was lovely. Positives: the location was great, the hotel is situated in Little India. A few minute walk to City Square Mall, Farrer Park MRT and Mustafa Shopping Centre. The television had lots of channels, and the lounge food was quite yummy but small portions. The breakfast food was delicious too. The toilet in the B1 lounge was really pretty. The room slippers were good quality ones. Granted early check in and late check out. Special thanks to Kamala for her good service to upgrade us. Coffee in the room was good! Negatives: the bunk bed ladder was quite shaky, and the the television could not be seen from the top bunk. The toilet flush was quite weak, you need to flush multiple times. During peak hours, the lounge can be quite packed for breakfast, so service might be quite slow. Did not provide shower head, cotton buds. Not enough towels for room for 4. Bonvoy app not able to use.

IS good Kamala & the teams served us well, give us early check-in & everything is order even upgraded us . is a whole new experience in this boutquie hotel Love the stay , thanks the teams once again

The best part of this hotel is it's ideal location.

Good location and hotel. Mall is nearby and easy to access by walking.

The receptionist were very nice. The room is fancy as you can see the photo. The room was clean.

It was an interesting experience for my friends whom I booked for and they might choose to stay there in the future

Staying again as everything is perfect. Love the ambience.

Very beautiful room

這個酒店不知道為啥是萬豪旗下的… 我也是驚了…你們就參考國內的如家…（抱歉，還不如如家） 別看圖片花枝招展的，真的入住體驗極差。首先地理位置在小印度那邊，你知道的那個環境… 類似國內城中村。千萬避雷！！ 而且兩面鏡子對着床，沒有室友我可不敢睡… 印度的服務人員啥問題都不給解決，唯一温暖的是前台華人小哥…不是他全給最低分

ronny 是中文前台，我的天，超好的，服務態度……

とても立地がよく清潔、朝ごはんも美味しく、スタッフも親切でした。また是非泊まりたいです。

缺點如下: 1.該飯店會重複扣款!!! 2.點餐會漏上菜 3.搞不清楚客人到底有沒有預定行政酒廊 4.淋浴洗澡門有縫隙會跑水出來導致整間浴室全濕 5.晚上燈光太暗(燈快壞掉的暗) 6.插座壞掉 7.房間內無拖鞋 8.棉被內部有乾掉的血 在2024/05/04使用Trip.com APP付款完成，預定8/12-8/14入住2天的2人房， 在8/12時辦理入住時櫃檯人員跟我反映需要壓一張信用卡當保證金，且是在有需要額外收費時才會刷扣信用卡， 8/19發現被該飯店盜刷信用卡，今天8/23還在等待銀行、APP平台處理扣款問題!