Novotel Singapore on Kitchener

Novotel Singapore on Kitchener anmeldelser

Novotel Singapore on Kitchener

181 Kitchener Road, 208533, SingaporeVis hoteloplysninger
Novotel Singapore on Kitchener
Novotel Singapore on KitchenerNovotel Singapore on KitchenerNovotel Singapore on Kitchener
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Gæsteanmeldelser

8.8/10
Meget god
638 anmeldelse
Bekræftede anmeldelser
Placering9.1
Faciliteter8.5
Service8.6
Renlighed8.8
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Alle anmeldelser(638)
Positive anmeldelser(598)
Anmeldelser med billeder/video(166)
Nemt at komme rundt(90)
Praktisk for shopping(80)
Tæt på metro(69)
Store værelser(50)
Lækker morgenmad(40)
Gennemsnitlig lydisolering(20)
Fantastisk swimmingpool(18)
Ren pool(3)
Negative anmeldelser(40)
Octavianie
Deluxe-værelse med 1 kingsize-seng
Overnattede i jun. 2025
Familie
3 anmeldelse
7.0/10
Slået op den 18. jul. 2025
Checking in was a bit long, but they made it up by upgrading the room since we need a handicapped room for my mother, thank you Mr Luke (Manager on Duty). The front boy on duty on our check out time was really helpless. He just stood there doing nothing, i was pushing wheelchair with 2 luggages and about to get on the cab, until i said ‘could you please be at help?’ and he replied nothing but just giving lousy gesture.
Oversæt
Svar fra overnatningssted: Dear Octavianie,Thank you for sharing your experience with us. We are pleased to hear that Mr. Luke was able to assist with your room upgrade for your mother's needs. However, we sincerely apologize for the lack of assistance you faced during your checkout. Our team is trained to provide support at all times, and we regret that this standard was not met during your visit. Your feedback is invaluable in helping us improve our service.Thank you once again for your comments, and we hope to welcome you back in the future.Best regards,Novotel Singapore on Kitchener
KUI YUN
Superior-værelse med kingsize-seng
Overnattede i maj 2025
Par
1 anmeldelse
6.5/10
Slået op den 29. jun. 2025
The room cleanliness can be improved Location is good and there’s one mall at opposite the hotel
Oversæt
Svar fra overnatningssted: Dear Kui Yun,Thank you for your feedback regarding the cleanliness of your room. We appreciate your comments and will take them into consideration as we strive to enhance our services. We are glad to hear you enjoyed our location.Best regards,Novotel Singapore on Kitchener
itskeagan
Superior-værelse med kingsize-seng
Overnattede i jun. 2025
Par
71 anmeldelse
10/10
Enestående
Slået op den 17. jul. 2025
great hotel to stay at! convenient location and great rooms, would stay again
Oversæt
Svar fra overnatningssted: Dear itskeagan,Thank you for your kind words! We are delighted to hear that you enjoyed your stay and appreciated our convenient location and accommodations. We look forward to welcoming you back in the future.Best regards,Novotel Singapore on Kitchener
Chi Wing
Superior-værelse med kingsize-seng
Overnattede i maj 2025
Familie
3 anmeldelse
7.0/10
Slået op den 17. jun. 2025
The service at the front counter should improve. Slow and not responsive. Even gave me a room that was still under maintenance. Waste my time (another 20 mins) to wait for another arrangement.
Oversæt
Svar fra overnatningssted: Dear Chi Wing,Thank you for your feedback regarding your recent stay. We regret to hear about the service delays and the room issue you encountered. Your comments are important to us as we strive to enhance our guest experience.Best regards,Novotel Singapore on Kitchener
Gæstebruger
Superior hjørneværelse med 1 king size seng
Overnattede i maj 2025
Par
20 anmeldelse
10/10
Enestående
Slået op den 24. jun. 2025
Clean and cosy place. Excellent breakfast. Enjoyed a lot. I will stay here again next time.
Oversæt
6/7
Svar fra overnatningssted: Dear Guest,Thank you for your kind words regarding our cleanliness, breakfast, and overall ambiance. We are delighted to hear you had an enjoyable stay and look forward to welcoming you back in the future.Best regards,Novotel Singapore on Kitchener
LittleCutieBoo
Superior-værelse med 2 enkeltsenge
Overnattede i maj 2025
Familie
28 anmeldelse
9.0/10
Fantastisk
Slået op den 8. jun. 2025
I love this place so much.I came to this hotel many times due to the amenities.The only thing is the room is a bit dusty this time round other than that everything is good
Oversæt
Svar fra overnatningssted: Dear Maslinda,Thank you for your kind words and continued patronage. We appreciate your feedback regarding the room cleanliness and will ensure it is addressed. We are delighted that you enjoy our amenities and look forward to welcoming you back soon.Best regards,Novotel Singapore on Kitchener
Darren
Superior-værelse med kingsize-seng
Overnattede i jun. 2025
Par
8 anmeldelse
10/10
Enestående
Slået op den 7. jul. 2025
It’s the second time to be here. Newer than before, and big room. Comfortable!!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your positive experience regarding your recent stay here at Novotel Singapore on Kitchener. We are delighted to hear that you have enjoyed the convenience which our location has brought. We are also glad to hear that our team members were helpful and provided timely assistance. We continuously strive to provide our guests with a memorable and enjoyable experience, and your feedback helps motivate us in achieving this goal. We look forward to welcoming you back soon for yet another wonderful stay. Best regards,Novotel Singapore on Kitchener
Anonym bruger
Superior-værelse med 2 enkeltsenge
Overnattede i apr. 2025
Forretningsrejsende
6 anmeldelse
8.5/10
Meget god
Slået op den 24. maj 2025
Nothing much issue about this hotel. Room is clean, spacious, bed is comfortable, gym open 24 hours. Near little India and mrt station if anyone plan to stay here. Only one complaint though. Slopping housekeeping work. The bed is not made properly.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind words about our clean and spacious rooms, as well as our convenient location. We appreciate your feedback regarding housekeeping and will take it into account to improve our services.Best regards,Novotel Singapore on Kitchener
MKHUDA007
Superior-værelse med 2 enkeltsenge
Overnattede i maj 2025
Rejs med venner
5 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. jul. 2025
Good location best service
Oversæt
Svar fra overnatningssted: Dear Guest Thank you for your kind words! We're delighted to hear you enjoyed our location and service. Your feedback means a lot to us, and we look forward to welcoming you back soon.Best regards,Novotel Singapore on Kitchener
S Paul Deol
Superior hjørneværelse med 1 king size seng
Overnattede i jan. 2025
Par
13 anmeldelse
7.5/10
Slået op den 7. feb. 2025
Hotel was very clean and located in a convenient location. However room sizes were a bit deceiving based on the pictures advertised. The staff were very friendly and helpful. Some more amenities like complimentary water and beverages would be appreciated in the future. Also more clarity with the early check in late check out process would have been better as we did have to end up paying for an extra night due to our flight arriving late.
Oversæt
Tracey_T
Familie firdobbelt værelse med 1 kingsize seng og 2 enkeltsenge
Overnattede i dec. 2024
Familie
5 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. feb. 2025
The room is spacious and clean, beds are comfortable. And the location is good, just a few minutes walking to the mrt station (i suggested not follow the route from google map, try cross the road and go to the basement level of city square mall, the station entry just around the corner.) Shops, markets and restaurants are just around there. Some of them are 24hrs open. No worries if feeling tummy empty at night. Fast check out is available, simply put the room Key inside the key box, then you can leave. Its easy and no need to wait.
Oversæt
KINGSTONRIZ
Superior-værelse med kingsize-seng
Overnattede i jan. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 27. feb. 2025
A very good place to stay, Clean Rooms, Good Room Service, Reception Service also Quick
Oversæt
Siddika
Superior-værelse med kingsize-seng
Overnattede i maj 2025
Familie
4 anmeldelse
9.0/10
Fantastisk
Slået op den 22. jun. 2025
It was a pleasant stay as usual. Near MRT, shopping mall & variety of eateries. 100% recommended . Specially for Indian families. Various vegetarian and non vegetarian & Halal options available around the hotel.
Oversæt
Svar fra overnatningssted: Dear Siddika,Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our convenient location and dining options. Your recommendation means a lot to us, and we look forward to welcoming you back soon.Best regards,Novotel Singapore on Kitchener
Amin
Superior-værelse med kingsize-seng
Overnattede i maj 2025
Forretningsrejsende
1 anmeldelse
3.5/10
Slået op den 14. jun. 2025
The counter service really rubbish. Reception staffs are very very arrogant. Need to train properly.
Oversæt
Svar fra overnatningssted: Dear Amin,Thank you for your feedback regarding your experience with our reception team. We sincerely regret that you found the service lacking and will take your comments into consideration for future training improvements.Best regards,Novotel Singapore on Kitchener
manzurul faisal
Superior-værelse med kingsize-seng
Overnattede i maj 2025
Rejs med venner
46 anmeldelse
10/10
Enestående
Slået op den 12. jun. 2025
The breakfast was of high quality, and the location was convenient, situated near Little India and the hospital.
Oversæt
Svar fra overnatningssted: Dear Manzurul Faisal,Thank you for your positive feedback regarding our breakfast quality and convenient location. We are delighted to hear that you enjoyed your stay and found our amenities to your satisfaction.Best regards,Novotel Singapore on Kitchener