Oasia Hotel Novena, Singapore by Far East Hospitality anmeldelser

I stayed here recently and had a mixed experience. During my evening check-in, the front desk staff at the 1st floor lobby was not very welcoming—no smile or greeting—but she did escort me to the lounge for check-in. Unfortunately, no welcome drink was provided, and the check-in process took longer than expected, even though I had informed them in advance that I was in a rush for a dinner meeting. There were also some issues with the WiFi. The password provided didn’t work, and when I called for assistance, no one picked up the phone for about 10 minutes. I eventually had to walk down to the 22nd floor club lounge myself to get a new one. The club breakfast selection was quite limited, but I appreciated the quiet and peaceful atmosphere. One major plus is the location—there’s direct access to the MRT from the basement, and a shopping mall right next door, which was very convenient. Overall, there’s room for improvement in service, but the location is definitely a highlight. Thank you.

The hotel was located infront of TTSH . Very peaceful place . At check-in I was served by Ms Faith . A very cheerful & sincere lady very detailed too . Room was clean , view was awesome.

Comfy bed. Requested twice to replace 2 wet towels & 2 bathrobes after swim but didn't arrived. Good location

Hotel Front Office & Club Lounge staffs was friendly and warm. Checking in & out was fast. Room was comfortable and clean. Amenities just nice and well appreciated. Evening club lounge atmosphere was relaxing & morning breakfast time not crowded. Direct link to Novena MRT station fr B3 is a bonus. Easy to get around & many f & b options at nearby malls.

Convenient location. Staff is super friendly and nice. Really love the club lounge which is cosy and comfortable. Had an enjoyable staycation with oasia novena!

I had a wonderful staycation at Oasia and the service staff were excellent. Shawn and Faith made our check in process smooth and they were very accommodating. The front and first contact from the hotel makes a big difference and definitely the pleasant interaction makes it better.

The room was very nice and the bed was so comfortable. We loved that there’s a mall right beside the hotel. We had a hospital appointment the next day, and it was very convenient since it’s within walking distance. The only downside was the toilet—it didn’t have a bidet or spray. But overall, I just love this hotel.

Room came with a great view and was very clean, while the bed was comfortable with gel/feather pillows provided. Would be good if charging sockets could be provided at both bedside tables, instead of just one. Bathroom was a bit cramped though. Would also suggest having a completely enclosed shower area, instead of it being partially open with just a sliding door, as the cool air is still able to seep in. Shower water temperature was also inconsistent and would abruptly becoming cold after using for a short time.

Excellent in everything, staff  Jannah Andreana, Gerald& Candy were very helpful and did there best to give a simple gift for our wedding anniversary as what I requested. I commend all those staff mention above. Hotel has great view, accessible to mrt station, mall, and church. Will recommend this hotel.

excellent view and club lounge benefits of choices of food and beverages! great customer service too!

Returning customer, really convenient location just above MRT, decent gym and swimming pool, room is clean and not too small, allowed to check in earlier and check out later, will book again if got promotion

We booked the Club Room as part of our honeymoon staycation. We love our stay there! The service is top notch, they even prepared lovely surprises in our room. We were so impressed by the friendly staff, especially Candy at the Executive Club Lounge who has been so sweet to us! Thank you so much, hope to be back again in the future!

I booked the club room for 3nights for my twin brothers to celebrate their birthday. My brothers really enjoyed themselves and they were really pleased with the service rendered by the hotel staff even though an unpleasant incident happened. My brothers were trapped in the lift for a good 15-20mins on their last night while they were on their way out to grab some dinner from the nearby shopping malls. They would like to commend that the rescue assistance was fairly prompt after calling the hotel hotline found in the lift. I was told that when the lift resumed service and my brothers were bought to the ground level, the hotel staffs went to check on them. Then later in the evening, a hotel staff went to their rooms with some compensatory gifts (fruits, cookies tidbits, cupcakes & canned beverages). All in all, it was an enjoyable staycation for my brothers and they said they certainly wouldn’t mind returning to Oasia Novena if it’s sponsored again😑.

Enjoyable stay with Oasia. Love their shower amenities and the bathtub. Will visit again in future