Fragrance Hotel - Oasis

Fragrance Hotel - Oasis anmeldelser

Fragrance Hotel - Oasis

435 Balestier Rd, 329816, SingaporeVis hoteloplysninger
Fragrance Hotel - Oasis
Fragrance Hotel - OasisFragrance Hotel - OasisFragrance Hotel - Oasis
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Gæsteanmeldelser

8.3/10
Meget god
211 anmeldelse
Bekræftede anmeldelser
Placering8.4
Faciliteter7.9
Service8.5
Renlighed8.4
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Alle anmeldelser(211)
Positive anmeldelser(198)
Anmeldelser med billeder/video(57)
Rent og ryddeligt(63)
Fantastisk beliggenhed(31)
Praktisk beliggenhed(29)
Venligt personale i receptionen(21)
God værdi for pengene(15)
Lille værelse(13)
Fantastisk til forretningsrejser(9)
Praktisk offentlig transport(8)
Negative anmeldelser(13)
Gæstebruger
Superior-dobbeltværelse
Overnattede i apr. 2025
Solorejsende
2 anmeldelse
8.5/10
Meget god
Slået op den 20. maj 2025
Check- in by Jeremy was swift. Always very friendly and greeted me and guests with a warm smile. Room size is typical hotel size. Happy that it comes with kettle, bottled water and basic toiletries. Occasional company of ants on table and "light-attracted insects" on bed was a minor nuisance I could live with. Ventilation is not ideal in toilet as floor did not dry up fast enough, in Singapore's humid condition despite aircon being turned on. Location is good and convenient with a bus stop right in front of hotel and Balestier Market next door (24 hrs food access). Needed to extend my stay due to home renovation and only managed to extend 3 more nights. Online rate cheaper than booking via counter. Overall a pleasant, safe and decent hotel to stay in.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for staying with us during your home renovation period. It is lovely to hear that you had enjoyed your stay with our warm hospitality, complete amenities and convenient location. Our hotel is indeed situated in a very convenient location with close proximity to eateries, public transport and convenient amenities. Our hotel maintains a regular and stringent routine of pest management and we will step up inspections to mitigate such experience. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
Annabel p baldoza
Standard-2-personersværelse uden vindue
Overnattede i apr. 2025
Familie
7 anmeldelse
10/10
Enestående
Slået op den 19. maj 2025
Like to stay this hotel very comfortable And easy to get food because very near in hotel And bus station very near also I love be 😘
Oversæt
Svar fra overnatningssted: Dear Annabel,We really appreciate your strong recommendation for Fragrance Hotel - Oasis and loving our comfortable room and convenient location! You are correct to point out that there are many good restaurants located in the vicinity which are popular with both tourists and locals. There is also a bus stop right at our doorstep which can take you to the nearest MRT station or directly to the city center. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive
Lagood
Superior-dobbeltværelse
Overnattede i mar. 2025
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 16. apr. 2025
It is good for 2 person that even small room but you go round whole day and get well sleeping. Price is affordable.
Oversæt
Svar fra overnatningssted: Dear Lagood,Thank you for sharing your positive stay experience. Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Anonym bruger
Standard-2-personersværelse uden vindue
Overnattede i feb. 2025
Solorejsende
27 anmeldelse
8.5/10
Meget god
Slået op den 23. mar. 2025
I have already been here several times before. Registration now requires to be digital using my smartphone. Weng Kei was very helpful and patient in helping me download the app and get my digital key to my room. He even helped me with my bags and accompanied me to my room to make sure that my digital key was working properly! He also helped me to adjust the air conditioner and switched on the water heater while we were at my room. I must commend that he was most helpful, courteous and his service was impeccable! It has indeed made my stay a pleasant one. Thank you so much!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for always choosing to stay with us! Guests can now download the our GPHL mobile app for a quicker and fuss-free self check-in! We are delighted to know that you had been well taken care of during your stay with us, and have shared your kind recognition with our staff Weng Kei. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive
yeong_winter
Standard-2-personersværelse uden vindue
Overnattede i feb. 2025
Solorejsende
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 31. mar. 2025
Friendly staffs - Front desk Jessica and Duty Manager Eugene very helpful and kind to me. Room is always clean as usual.
Oversæt
Svar fra overnatningssted: Dear RONNIE,We are delighted to learn of your positive comments concerning your hotel stay, in particular for our clean rooms and the service from our helpful staff. Your kind compliments have been shared with our duty manager Eugene, staff Jessica and the rest of the hotel team. We look forward to be of service to you again!Warm Regards,RolandGuest Experience Executive
Sweetzy25
Standard-2-personersværelse uden vindue
Overnattede i jan. 2025
Familie
7 anmeldelse
10/10
Enestående
Slået op den 29. mar. 2025
Space just enough for 3 of us,no closet, toiletries provided. The good side accessible to a lot of places bus stop outside of the hotel.
Oversæt
Gæstebruger
Standard-2-personersværelse uden vindue
Overnattede i jan. 2025
Forretningsrejsende
3 anmeldelse
8.0/10
Meget god
Slået op den 1. mar. 2025
The hotel is small but clean. The staff are polite and helpful. The hotel's location is excellent, with easy access to eateries and Toa Payoh Town Central.
Oversæt
PoliceTomz
Standard-2-personersværelse uden vindue
Overnattede i maj 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 24. jun. 2025
Very Good
Oversæt
Gæstebruger
Standard-2-personersværelse uden vindue
Overnattede i nov. 2024
Familie
3 anmeldelse
9.0/10
Fantastisk
Slået op den 29. dec. 2024
All good, very well accomodating in terms of near the public transport, if you want an ease of travel you can book this hotel
Oversæt
Svar fra overnatningssted: Dear Guest,It means a lot to us to hear that you had a great stay in our hotel and that our accessible location had met your needs as a traveller. Our hotel is a 12 minutes walk away from Novena MRT station. There is also a bus stop right at our doorstep for easy accessibility to city center and popular attractions. We hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive
Zhaoyuxun
Superior-dobbeltværelse
Overnattede i apr. 2025
Forretningsrejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 17. maj 2025
So good
Oversæt
James Johanis
Standard-2-personersværelse uden vindue
Overnattede i apr. 2025
Par
7 anmeldelse
3.0/10
Slået op den 25. maj 2025
Dishonest and Poorly Managed – Avoid This Hotel I had a confirmed booking, but when I arrived, the staff claimed that the air-conditioning in my room was malfunctioning and said they had to move us to another hotel. I believe they are overbooking as I heard the conversation between the staffs in the phone, and that time was a major concert held. Alit hotel are fully booked, the “aircond issue” was just an excuse. There was no advance notice, no sincere apology, and the alternative arrangement was not equivalent to what I originally booked. This kind of dishonesty and lack of accountability is completely unacceptable. I would not recommend this place to anyone. Book at your own risk.
Oversæt
Svar fra overnatningssted: Dear James,Please accept our sincere apologies for the less than satisfactory experience. As the original room was not operational to provide a comfortable and enjoyable stay and there was no other rooms available due to full occupancy, my colleague had thus offered to move you to our nearby sister hotel which is of the same standard in terms of amenities and facilities. Nonetheless, we will take the appropriate measures to mitigate such situation from happening again in the future.Warm Regards,RolandGuest Experience Executive
Buntal
Standard-2-personersværelse uden vindue
Overnattede i apr. 2025
Familie
4 anmeldelse
8.0/10
Meget god
Slået op den 5. maj 2025
Room clean, air con function well, the air is fresh even without window, the staff are helpful.
Oversæt
Svar fra overnatningssted: Dear Trisnadi,We are delighted to learn of your positive comments for our clean room, good air conditioning and the service from our helpful staff! We are pretty sure all our hotel staff had enjoyed serving you as much as you enjoyed your stay. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
Lorraine Juan
Standard-2-personersværelse uden vindue
Overnattede i sep. 2024
Familie
2 anmeldelse
9.0/10
Fantastisk
Slået op den 20. okt. 2024
The hotel is very easy to locate. Plus plus points with how clean it was when we arrived. Though the room was just right for sleeping and taking a bath, important thing it is very clean. Near bus stops and food stalls 😍 near attractions too.
Oversæt
6/7
Svar fra overnatningssted: Dear Lorraine,We are delighted to hear that you had a great time staying with us, in particular for our convenient location and very clean rooms. Our hotel is indeed very well located with close proximity to many eateries, public transport and convenient amenities. There is a bus stop right at our doorstep for easy access to city center and major attractions. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive
Gæstebruger
Superior-dobbeltværelse
Overnattede i mar. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 27. apr. 2025
My days staying in this hotel for me is excellent, service , the staff , cleanliness and rooms
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for leaving a five star review! It is a delight to hear we made an impression with the service of our team, our excellent location and clean rooms. We would love to have the opportunity to welcome you back again!Warm Regards,RolandGuest Experience Executive
VeronLee
Standard-2-personersværelse uden vindue
Overnattede i mar. 2025
Par
5 anmeldelse
9.0/10
Fantastisk
Slået op den 8. apr. 2025
It is difficult for old tourists to do self check in and receptionists insisted. Ended up still she got to do manual check in. Wasted soooo much time at front desk. They should selective on tourist or assist users. Otherwise overall was ok. Great location with many good food. Room was ok. Easy transportation
Oversæt
Svar fra overnatningssted: Dear Veron,Thank you for bringing up our hotel's fantastic location as well as the spectrum of eateries we offer right at our doorsteps. We do recommend our guests to download our GPHL mobile app for a seamless self check-in. Nonetheless, we appreciate your feedback and will share these with our team so that we can continue to improve our services. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive