Citadines Connect City Centre Singapore

We were staying in the hotel for 3 days and it was really excellent. Service, location, room, cleanness- all was on the top.

Had a NYE staycation but the room condition was unpleasant when we checked into the room. Strand of hair found on the sofa, visible water spots on the flooring, tv was spoilt and the worst was the pillow case that was visibly stained on both sides. Housekeeping came, took some pictures and helped to vacuum the floor, engineering came to check and said tv was spoilt. Had a room change given after a while, all was good. Staff was friendly as well, good location too. Just a bad condition room given upon check-in that impacted our stay experience on NYE, sofa looks abit worn out too with some stains and peeling off but all was much better after the room change. The staff was fast to assist in the issues raised. Still a pleasant stay overall after the room change given.

Highly recommend for solo travellers. The hotel itself was excellent, and so were the staff. The location was also excellent - bus station and metro station right on the doorstep, and Singapore Plaza also very closeby - an easy walk even in the rain! The swimming pool was lovely, the breakfast was good value, the bed was super comfy and there sure was free ice cream! Would definitely go back.