Heritage Collection on Arab - Mobile App Check-In

Had a lovely stay at heritage collection on arab. The location is very strategic and although the room is small, the amenities are complete. Divina & Anj were really responsive and great at giving us instructions :)

Lovely hotel with very accommodating hosts. Thanks Anj, Divina & Ryan!

Its nice experiences to stay in the middle of tourist area. Easy to access masjid dultan n halal food around the hotel.

I had an absolutely wonderful stay at the Heritage Collection on Arab. From the moment I arrived, the customer service was nothing short of perfect. A huge shoutout to Mae, Divina, Shannen, and Ryan for their warm hospitality, professionalism, and attentiveness throughout my stay. They went above and beyond to ensure every aspect of my visit was seamless. The location is unbeatable—conveniently situated in the heart of Arab Street, making it easy to explore all the nearby attractions. Cleanliness is another standout feature. The rooms and facilities are spotless, well-maintained, and thoughtfully designed, ensuring a comfortable and pleasant experience. I highly recommend the Heritage Collection on Arab to anyone looking for a perfect combination of great service, prime location, and excellent cleanliness. Thank you, Mae, Divina, Shannen, and Ryan, for making my stay truly memorable!

Our stay was great! The location was incredibly convenient, with the Sultan Mosque, numerous restaurants, and souvenir shops just a short walk away. The Bugis subway station is also nearby ~10 min walk, making it easy to explore the city. We booked a loft with a balcony, which was enough space for two people. The room was clean, well-maintained, and the AC was a lifesaver given Singapore's hot climate. While we didn't use the balcony as much as we'd hoped due to the heat, it was a nice touch. The staff was outstanding! Shannen, Andrew, and Jarwin deserve special recognition for their helpfulness, professionalism and friendly demeanor. Communication with the hotel was excellent. All interactions happened through WhatsApp, with clear instructions provided before check-in. Any questions we had were answered promptly. The free laundry service was a pleasant bonus, and being able to leave our luggage until 6 PM on our departure day was incredibly convenient.

I recently had the pleasure of staying at this hotel in Singapore, and I couldn't be more satisfied with my experience. Location: The hotel is perfectly situated, just a short walk from the Bugis MRT station, making it incredibly convenient for public transportation. There are plenty of excellent shopping options nearby, as well as a variety of halal food and charming cafes. Plus, being close to a mosque is a great bonus for those who need it. The hotel is also right across from Haji Lane, a famous spot for strolling and shopping, which adds to the overall appeal of the location. Room: While the room is on the smaller side, it was impeccably clean and had no unpleasant odors, which is a huge plus for me. Despite the size, it was quite comfortable and well-suited for my needs. However, I would recommend it more for solo travelers or couples, as it might be a bit cramped for families. Customer Service: The customer service was outstanding! I encountered a minor issue with my digital key not working, but the staff attended to it promptly. A special shout-out to the team members—Mae, Diivina, Shannen, and Ryan—who ensured that everything was resolved quickly. I was also impressed by their proactive approach; they even reached out via WhatsApp to check if everything was okay and provided information swiftly. Overall, I had a fantastic stay and would highly recommend this hotel to anyone visiting Singapore. Thank you for the wonderful experience, and keep up the great work!