PARKROYAL COLLECTION Pickering, Singapore

Good location and the hotel design is very stylish. However, disposables like cotton buds and tea bags were not refilled despite we stayed for 5 nights

We stayed here for two nights to celebrate my husband’s birthday and had a fantastic, pleasant experience. The rooms were clean and well-maintained, and the bathroom was especially beautiful and we loved the bathtub! The garden-themed furnishings added a charming touch that we really appreciated. There was also a complimentary birthday cake delivered by the staff as well, which we appreciate :) We had requested a room with a nice view and were pleased to be given a high-floor room (Level 14) overlooking the Padang which was a lovely touch. One small point of feedback: we noticed that the toiletries provided (body wash, shampoo, and conditioner) were manufactured in 2022. It would be great if these could be refreshed to ensure the best guest experience. Overall, a very enjoyable stay and we would be happy to return.

Gorgeous hotel. The urban garden on the 16th floor is beautiful, the pool is breathtaking and the breakfast is really good - the best pain au chocolat I’ve had in years. They have bicycles available to the guests, but I would not suggest using them. It turns out that Singapore is not a very bike-friendly city and we ended up having to pay for damage to the bike we borrowed (not handled very well by the staff, with a late-night phone call to tell us we owed the bottle money).

From prior to us leaving until check out we received phenomenal service, they never hesitated to assist and always did so with the biggest of smiles. It was truly an exceptional experience.

The rooms was clean, luxurious and well designed. The pool was a little smaller than expected but had a nice view of Hong Lim park. The gym was surprisingly very well equipped for a hotel gym.

Staff very helpful. It just that during check in , only 3 x counters open.