One15 Marina Sentosa Cove Singapore

One15 Marina Sentosa Cove Singapore anmeldelser

One15 Marina Sentosa Cove Singapore

11 Cove Drive, #01-01, 098497, SingaporeVis hoteloplysninger
One15 Marina Sentosa Cove Singapore
One15 Marina Sentosa Cove SingaporeOne15 Marina Sentosa Cove SingaporeOne15 Marina Sentosa Cove Singapore
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Gæsteanmeldelser

4.4/5
Meget god
392 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter4.4
Service4.3
Renlighed4.5
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Alle anmeldelser(392)
Positive anmeldelser(375)
Anmeldelser med billeder/video(186)
Fantastisk swimmingpool(24)
Tilbyder afhentning/aflevering(20)
Fantastisk havudsigt(19)
Fremragende til børn(18)
Stort badeværelse(12)
I nærheden af shoppingområde(12)
Praktisk for shopping(10)
Har infinity-pool(5)
Negative anmeldelser(17)
Kasen Ngu
Marina Udsigt Værelse
Overnattede i nov. 2024
Rejs med venner
15 anmeldelse
4.2/5
Meget god
Slået op den 10. dec. 2024
Marina front environment was great & the surrounding trees along the road journey made you relaxed. As a resort hotel the room was in good size, Balcony that can seat 2 adults was nice too for drinks and sunset view. Good choices of F & B outlets surrounding the marina which you can walk there leisurely. Nearby also have several nice upscale restaurant like example " Fiamma " a Italian restaurant you can dine with your love one. Narina also have several sea spots activities available for you to participate with fees. Overall stay experience was great & relaxed.
Oversæt
6/16
Svar fra overnatningssted: Dear Mr Ngu,Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed the beautiful marina front environment, the relaxing road journey surrounded by trees, and the spacious room with a balcony offering a lovely sunset view. It's wonderful to know that you found the F&B outlets and upscale restaurants nearby to be enjoyable and convenient for leisurely walks and dining experiences. We're delighted that you had a great and relaxed stay overall. We look forward to welcoming you back for another wonderful experience. Thank you for choosing to stay with us!RosleeService Quality
Gæstebruger
Marina Udsigt Værelse
Overnattede i dec. 2024
Par
2 anmeldelse
4.0/5
Meget god
Slået op den 4. jan. 2025
Beautiful hotel with spacious rooms in an excellent part of Sentosa Island. Amenities are great. The marina facing rooms are awesome. I particularly liked the bathroom with its sunken tab, the pool, the gym and the arcade room. It’s less than 2 min walk to a 7/11 and some stores and 10 min to all the restaurants. The service at this resort needs a SIGNIFICANT reality check though. 1) The shuttle bus stop is about 100metres from the hotel and it’s frustrating that a 5* hotel doesn’t offer a porter service. I’d still consider this acceptable, however they didn’t even offer a porter service to take the bags to the room! Sorry, that’s not 5* service. 2) Nobody at the hotel is interested in telling you about the hotel amenities or what’s nearby to do. Very disinterested staff. 3) Weak WIFI 4) Taking a $100 “security deposit” for room damage is a bit over the top! This is a 5* hotel, not a hostel! 5) On lines of customer service, again poor service at the Chinese restaurant on the premise. Poor breakfast spread that wasn’t warm around 10am.
Oversæt
Lady Kwenadi
Hill View-værelse
Overnattede i dec. 2024
Solorejsende
49 anmeldelse
3.5/5
Slået op den 3. jan. 2025
The infinity pool and gym at One°15 Marina Sentosa were the standout features—modern, well-maintained, and enjoyable. However, everything else about the experience was just average. While the location and views were nice, the overall experience didn’t leave a lasting impression beyond those two highlights. The room was spacious and the bathroom with TV is a highlight
Oversæt
Svar fra overnatningssted: Dear Lady Kwendi,Thank you for sharing your detailed feedback with us. We apologise for falling short of your expectations in several areas during your stay. Your concerns regarding the lack of porter service, staff attentiveness, weak WiFi, security deposit, and service at the Chinese restaurant have been duly noted. We appreciate your valuable input and will address these issues to ensure a better experience for our guests in the future. We hope you will give us another opportunity to exceed your expectations on your next visit.RosleeService Quality
Gæstebruger
Hill View-værelse
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 19. dec. 2024
It’s really excellent. So clean & the sentosa Island is natural trees & the view is beautiful.
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We are delighted to hear that you found our hotel excellent and enjoyed the cleanliness and beautiful views of Sentosa Island.
itskeagan
Hill View-værelse
Overnattede i nov. 2024
Par
56 anmeldelse
5.0/5
Enestående
Slået op den 24. dec. 2024
great place to stay! awesome view of the yachts and has a very luxurious feel. clean and comfortable rooms! will definitely stay again!
Oversæt
Svar fra overnatningssted: Thank you for your positive review! We are thrilled to hear that you enjoyed the luxurious feel of our hotel, the view of the yachts, and the comfort of your room. We look forward to welcoming you back for another great stay!
Wee Kheong
Hill View-værelse
Overnattede i okt. 2024
Par
30 anmeldelse
3.5/5
Slået op den 18. nov. 2024
It was my 3rd time staying here. Nice ambience and was upgraded to face the yachts. Toilet is very spacious with bathtub but is very slippery without a mat. The coffee maker is not working and the touch screen also not working. So I need to sleep with the lights on, luckily the lights were dimmed. It high time for the hotel to upgrade.
Oversæt
Svar fra overnatningssted: Thank you for your continued support and feedback on your recent stay with us. We are delighted to hear that you enjoyed the nice ambience and the upgrade to a room facing the yachts. We appreciate your comments regarding the spacious bathroom, and we will certainly look into providing non-slip mats for added safety.We apologize for the inconvenience you experienced with the coffee maker and touch screen. Your feedback is valuable to us, and we will address these issues promptly to ensure a more seamless experience for our guests. We appreciate your loyalty and hope to welcome you back for an even better stay in the future. Thank you for choosing to stay with us at ONE15 MARINA.
Gæstebruger
Marina Udsigt Værelse
Overnattede i okt. 2024
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 12. nov. 2024
Nice and Cosy hotel. But was abit noisy during my stay as right below is the function room and there was a student prom night event.
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We apologize for any noise disturbances during your stay due to the function room events. Your comfort is important to us, and we will take steps to minimize such disruptions in the future.RosleeService Quality
Gæstebruger
Hill View-værelse
Overnattede i okt. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 12. dec. 2024
Very comfortable hotel and beautiful surroundings with the convenience of supermarkets nearby.
Oversæt
Anonym bruger
Hill View-værelse
Overnattede i aug. 2024
Familie
25 anmeldelse
4.0/5
Meget god
Slået op den 29. sep. 2024
Cleaniness was good but saw some dust at the back of the TV and the jacuuzi headrest was worn out. Lock in the toilet of the suite room was also not working. Must note that the Hillview room had not much of a view. Can say no window view at all looking out which I was quite disappointed with. Toilet was very spacious. Shower facilties was great. Tv had no Netflix. Limited channels but there was internet in it. Facilities like swimming pool and gym was good. International breakfast was okok. Alot of the food was quite sweet or sweettend. The receptionist couldn't get the name as there was no name tag. One Indian and Chinese ladies were very friendly and had made the Checkin process smooth. They also patiently answered all my queries. Thanks ya.
Oversæt
Sleayo
Marina Udsigt Værelse
Overnattede i sep. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 29. nov. 2024
Very good experience, room has tablet features. You can control curtains and aircon with it. 👍👍
Oversæt
Svar fra overnatningssted: Thank you for sharing your positive feedback about us! We are pleased to hear that you had a very good experience during your stay. It's great to know that you enjoyed the modern features in the room, such as the tablet that allows you to control the curtains and air conditioning. We hope these features added convenience and comfort to your stay. We appreciate your review and look forward to welcoming you back to ONE15 MARINA for another excellent experience. Thank you for choosing to stay with us!
Gæstebruger
Hill View-værelse
Overnattede i aug. 2024
Par
1 anmeldelse
4.2/5
Meget god
Slået op den 5. sep. 2024
This hotel offers a unique experience that's a bit of an escape from the usual Singaporean environment, even though it's still within the city. The Marina View room boasts stunning views of yachts, but I particularly enjoyed my Hillview room setup. It lacks a balcony but features a separate tub and shower, so there is no need to stand in the tub while showering. The TV in the tub area is a nice touch, though it was a bit pixelated—likely due to older technology. Fortunately, it wasn’t a big issue, as I could comfortably watch TV from the living room area while soaking in the tub. The tub area features an opening that allows natural light to stream in, making it extra pleasant to relax and soak in the tub. Shower room was spotless and free of any mold depsite its heavily mosai-ed decor. It would be a great addition if the hotel provided bidets for the toilets. The bathroom is impressively spacious with ample storage, and the bed is comfortable, with firm and generously sized pillows. The smart TV, however, had some connectivity issues, possibly due to signal interference from other rooms. The in-room fridge could use some maintenance to chill drinks more effectively and maybe colder temperature to be able to store ice cream. The hotel ambiance is generally quiet, though the Hillview room can occasionally hear noise from garbage bins and glass bottle cleaning at wee hour. This might be a minor disturbance for light sleepers. Additionally, local cultural practices involving burning joss paper can lead to occasional mild odours in the Hillview room, though these are temporary and infrequent. The hotel demonstrates a strong commitment to recycling and conservation by providing a separate recycling bin and opting not to include vanity kits and combs, which are rarely used but available upon request. It would be a nice touch if spoons and forks were provided in the room. The convenience store and supermarket within a 5-minute walk are a definite plus, allowing easy access to basic amenities. On a positive note, housekeeping was exceptionally friendly, always ready to assist with room cleaning and replenishing coffee and tea, all with cheerful smiles. A few minor improvements could enhance the stay: adding bumpers to the shower door to prevent banging, and repositioning the sink in the bathroom to minimize water drips on the tabletop and floor. Overall, a very pleasant stay with just a few tweaks needed. Even days after checking out, i find myself missing it. It offers a refreshing change from other hotels that are closer to hustle and bustle of the city.
Oversæt
Anonym bruger
Hill View-værelse
Overnattede i jul. 2024
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 2. sep. 2024
Quite hard to get to the placd on bus but it was a very peaceful and beautiful place Appreciate that checkout is at 12pm
Oversæt
Svar fra overnatningssted: Greetings, We are glad you found our hotel to be a peaceful and beautiful place to stay. We appreciate your kind words about our checkout time. We will take note of your comments about accessibility and strive to improve in that area. We hope to welcome you back for another peaceful stay. RosleeService Quality
Regina
Hill View-værelse
Overnattede i jul. 2024
Rejs med venner
9 anmeldelse
4.2/5
Meget god
Slået op den 27. aug. 2024
Very spacious room with huge bathroom. Bathtub comes with TV screen on the front but the TV was spoiled.
Oversæt
Svar fra overnatningssted: Dear Regina, we are glad you enjoyed the spacious room and bathroom. We apologize for the inconvenience caused by the TV issue and will address this promptly. We appreciate your input and hope to welcome you back for an improved experience. RosleeService Quality
J3ryet
Marina Udsigt Værelse
Overnattede i aug. 2024
Par
17 anmeldelse
4.5/5
Fantastisk
Slået op den 24. sep. 2024
Hotel with amazing view of the harbour Amenities was really good as well
Oversæt
Svar fra overnatningssted: Dear J3ryet,Thank you for your review. We appreciate it.RosleeService Quality
Anonym bruger
Hill View-værelse
Overnattede i sep. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 26. okt. 2024
room was cozy ! had a good one night stay :)
Oversæt
Svar fra overnatningssted: Thank you for your feedback. Have a great day.Service Quality