Hotel Bencoolen @ Bencoolen Street

Althought the hotel looks a bit old, but most facilities still well-maintained and the location of the hotel is so convenient.

When we stepped in the room , the room is not clean . Toilet flush bottom was fully pressed and cannot lift up the button . So the toilet bowl was automatically flushing the water and dropping like water fall. The air con is not cool and very stuffy. Once i complained to reception , they adjusted from their system but it was the same and no changes . Even the corridor ventilation is better than my room . Then i go complained again to reception . You know what did they say ? They said that they will provide the portable air cooler . What the **** is that? i paid money and stay at the hotel , not to suffer this kinds of stupid this thing . I was just ******* patient , took that and checked out at next day. I was asked them to change the room and all the rooms was full. The Building is also ******* old and better to destroy and build new one. Avoid this ******* stupid Hotel !!!

I had a wonderful stay at this hotel. Just need to upgrade their breakfast