For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Bekræftede anmeldelser
Placering9.3
Faciliteter8.4
Service8.5
Renlighed8.8
Filtrer efter:
Sortér efter:
Alle anmeldelser(175)
Positive anmeldelser(165)
Anmeldelser med billeder/video(52)
Fantastiske værelser(59)
Store værelser(32)
Praktisk beliggenhed(27)
Nemt at komme rundt(20)
Tæt på metro(14)
Mange faciliteter(13)
Fremragende til børn(7)
Dårligt klimaanlæg(5)
Negative anmeldelser(10)
Nada ElHamshary
Cutler Suite (Studio) 1 King Size seng
Overnattede i mar. 2025
Rejs med venner
7 anmeldelse
10/10
Enestående
Slået op den 25. apr. 2025
Amazing stay at Ascott Raffles Place Singapore! The location is perfect, the staff are incredibly professional and welcoming, and the suite was spacious, clean, and well-equipped. Truly felt like a luxurious home away from home. Highly recommended!
Oversæt
Svar fra overnatningssted: Dear Nada ElHamshary, --Greetings from Ascott Raffles Place Singapore! --Thank you for taking the time to review your stay at our strategically located serviced residence. --All of us are delighted you had a fabulous stay with us, and that you liked the ambiance and spaciousness of our Cutler suite. --We are indeed thrilled to know you found our location with proximity to many eateries and public transport options convenient and ideal for exploring our city-state. –We are truly humbled and appreciative of your lovely compliment for our team’s service. --Please be assured we will share your heartwarming compliments with our team members, and thank them for their dedicated service. --Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you. Thank you for fuelling everyone’s passion to serve! ---All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness! --With your experience staying with us, we sincerely hope Ascott Raffles Place will be your choice serviced residence whenever your travels bring you back to Singapore, and you will also recommend us to your family and friends. –Thank you for giving us the great pleasure and privilege to have been of service to all of us earnestly look forward to welcoming you back. --We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore
Kresh
Finlayson-suite (1-værelses lejlighed)
Overnattede i mar. 2025
Rejs med venner
6 anmeldelse
9.0/10
Fantastisk
Slået op den 20. apr. 2025
Our stay was exceptional. The spacious room and suite offered complete amenities. We successfully hosted my brother's fiancée's 30th birthday celebration, comfortably accommodating several guests. The speakers could be improved and the aircon really needs a revamp as it was warm suddenly!
Oversæt
Svar fra overnatningssted: Dear Kresh, --Greetings! --Thank you very much for your thoughtful feedback and for choosing to stay with us at Ascott Raffles Place Singapore. ---We are truly delighted to hear that you and your lovely family had an exceptional stay in our spacious and fully equipped Finlayson Suite. ---It is wonderful to know that the suite provided the perfect setting for such a special occasion. We are glad that your brother’s fiancée’s 30th birthday celebration was a success, and that the space was able to comfortably accommodate your guests. --We also appreciate your constructive feedback regarding the speakers and the air conditioning. Please rest assured that we are reviewing these areas to ensure a more seamless experience for future stays. Your comments are valuable to us as we continuously strive to enhance our offerings. --We hope to have the pleasure of welcoming you and your lovely family back again soon for another memorable visit. --We are at your service, and we wish all of you well. --Warm regards, --The management of Ascott Raffles Place Singapore
Varsha Devi
Finlayson-suite (1-værelses lejlighed)
Overnattede i mar. 2025
Familie
6 anmeldelse
9.0/10
Fantastisk
Slået op den 10. apr. 2025
This is my third time booking the suite and I love how  spacious the room is.
I really like how the design the toilet!
Definitely coming back!
Oversæt
Svar fra overnatningssted: Dear Varsha Devi, --Greetings and welcome back! --Thank you for your valued support for Ascott Raffles Place Singapore! --All of us are delighted you had another wonderful stay with us., and that you like the ambiance and spaciousness of the fully equipped one-bedroom Finlayson suite you are staying in. --As always, all of us truly enjoy being of service to you and we sincerely hope our serviced residence remains as your choice serviced residence in our city-state.---If there is anything we can assist with your stays at Ascott Raffles Place , please do not hesitate to contact us as we would be most glad to be of assistance to you. --All of us earnestly look forward to welcoming you back. –We are at your service, and we wish you well. –Kind regards, ---The management of Ascott Raffles Place Singapore
Gæstebruger
Cutler Suite (Studio) 1 King Size seng
Overnattede i apr. 2025
Familie
1 anmeldelse
8.0/10
Meget god
Slået op den 12. maj 2025
Good atmosphere and nearby to marina sand with only walking distance
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings! Thank you for your kind review and for choosing to stay at Ascott Raffles Place Singapore.We are delighted to hear that you enjoyed the ambiance of our serviced residence and appreciated our central location, which offers convenient access to many of Singapore’s key tourist attractions within walking distance. It is always our goal to provide a comfortable and well-connected home for our guests, and we are pleased that this enhanced your stay.We hope to have the pleasure of welcoming you back to Ascott Raffles Place Singapore in the near future.We are at your service and we wish you well. Kind regards,The management of Ascott Raffles Place Singapore
alicexinxchains
Finlayson-suite (1-værelses lejlighed)
Overnattede i nov. 2024
Familie
12 anmeldelse
10/10
Enestående
Slået op den 29. dec. 2024
hosted our daughter's first bday party in the finlayson suite. probably the best room type thanks to the huge space. the staffs were friendly and helpful however on the last day we felt like the non local receptionist wasn't really nice at check out. otherwise all else was good. we truly enjoyed our stay.
Oversæt
Svar fra overnatningssted: Dear alicexinxchains, --Greetings from Ascott Raffles Place Singapore and Happy Birthday to your adorable daughter! –Thank you for choosing our serviced residence to celebrate your daughter’s 1st birthday and for taking the time to review your stay at our serviced residence. --We are delighted you and your lovely family had a fabulous stay with us, and you like the décor and ambiance spaciousness of the fully equipped 108sqm one-bedroom Finlayson suite you stayed in. ---We deeply regret to learn about your experience with the inconsistent service extended by our team members and we are truly sorry for the disappointment caused to you and your family. --Please allow us to assure you our management is very concerned as it is always our sincere wish our team always provides friendly and helpful service. We truly appreciate your feedback and following your feedback, we would like to assure you our Resident Service management team will investigate and counsel our team members concerned. ---We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. –All of us sincerely hope the distraction you experienced during your recent stay will not deter you and your family from staying with us again as we will improve in the areas we lack. –We earnestly look forward to welcoming you and your lovely family back as we truly want to create a better stay experience for you and recover your trust in our service. –We wish all of you well. –Kind regards, --The management of Ascott Raffles Place Singapore
Dmitry Sokolov
Cutler Suite (Studio) 1 King Size seng
Overnattede i maj 2025
Par
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. jun. 2025
When I come to Singapore lately I stay at Ascott Raffles Place. Great location (3 minutes walk to Lau Pa Sat, 15 minutes walk to Marina Bay), well-equipped apartments, 5-star hotel service. I want to thank our housekeeper Ryan for the efficiency, quality of cleaning and pleasant surprises. A quick note about the concierge: when I asked for help booking a table at the restaurant, he refused to help me, citing the fact that the restaurant is located in a hotel not owned by the Ascott chain. This is strange, as I would like to receive more support from management.
Oversæt
Svar fra overnatningssted: Dear Dmitry, Greetings and welcome back! Thank you very much for once again choosing to stay at Ascott Raffles Place Singapore. It is always a pleasure to welcome you and your lovely partner, and we truly appreciate your continued trust in us.We are delighted to hear that you enjoyed our prime location, the well-equipped apartments, and the warm service during your stay. Your kind compliments for Ryan mean a great deal to us, and we will certainly pass on your appreciation to him. It is heartening to know that his attention to detail and thoughtful service added a special touch to your experience.At the same time, we would like to extend our sincere apologies for the less-than-satisfactory service you received from a member of our concierge. Your feedback is extremely important to us, and please be assured that we are taking this matter seriously. We will be investigating the incident and counselling the team member concerned to ensure that such service lapses are not repeated. All our guests deserve genuine and proactive assistance, and we are committed to upholding this standard at all times.Thank you once again for your valuable feedback. We look forward to welcoming you and your lovely partner back soon and providing you with a seamless and delightful stay.We are at your service, and we wish both of you well. Kind regards,The management of Ascott Raffles Place Singapore
Hsiao Hsuan
Cutler Suite (Studio) 1 King Size seng
Overnattede i apr. 2025
Forretningsrejsende
4 anmeldelse
6.5/10
Slået op den 30. maj 2025
Didn't clean the room in the first day
I couldnt find any info on how to reach front desk or catering from my room via land phone
Food ordered via Grab was left at 1F entrance
Ascoot Orchard concierge can deliver food to my room directly
Clear instructions in the room for how to contact front desk
Why Ascott Raffles offers much poor service vs Ascott Orchard
Oversæt
Svar fra overnatningssted: Dear Hsiao Hsuan,--Thank you for taking the time to share your feedback with us following your recent stay at Ascott Raffles Place Singapore.--We sincerely apologize for the inconvenience you experienced regarding the housekeeping service and the lack of clear in-room instructions on how to contact our front desk or arrange food delivery. Your experience does not reflect the high standards of service we are committed to providing, and we truly regret falling short in this instance.--Please be assured that we are taking your comments seriously. We are currently reviewing our in-room information and service procedures to ensure guests can easily reach our team and receive consistent, seamless service, similar to what you’ve experienced at Ascott Orchard. --Additionally, we are addressing the food delivery process with our team to better support guest needs moving forward.--We greatly appreciate your honest feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a much-improved experience in the future.--Kind regards,--The Management Team of Ascott Raffles Place Singapore
Denis Ushakov
Cutler Suite (Studio) 1 King Size seng
Overnattede i apr. 2025
Par
57 anmeldelse
6.0/10
Slået op den 2. jun. 2025
*"I had to switch rooms THREE TIMES—**the first one looked like a prison cell (and this is supposed to be a *5-star hotel*?!), the second **reeked of cigarette smoke** (in a country with *so many bans and fines*, really?!). Everything in the rooms is **ancient**—furniture, appliances, wallpaper… This isn’t even a hotel, it’s just **a crappy apartment complex**—no pool service, the lobby bar is *always closed*. The only decent thing was the **room service food** (cheap and not bad, probably from a nearby restaurant). The **only good thing** about this place? The location. If you want **actual service and cleanliness**, RUN THE OTHER WAY."**
Oversæt
Svar fra overnatningssted: Dear Mr. Ushakov,--Thank you for taking the time to share your feedback following your recent stay at Ascott Raffles Place Singapore.--We are truly sorry to hear about the experience you had. Your comments regarding the condition of the rooms, cleanliness, and service levels are deeply concerning and certainly not reflective of the standards we aim to uphold. –Please accept our sincerest apologies for the inconvenience and frustration caused by the multiple room changes, as well as the condition and atmosphere of the rooms you encountered.--While we are pleased to hear you found the location convenient and the in-room dining satisfactory, we regret that other aspects of your stay fell far short of expectations. Rest assured, your feedback has been shared with the relevant teams for immediate review and corrective action, particularly in regard to maintenance, housekeeping standards, and guest service responsiveness.--We are currently working on several improvements to enhance the guest experience and hope we may have the opportunity to restore your confidence in a future visit. Should your travels bring you back to Singapore, we would welcome the chance to offer a better stay.--Kind regards,--The Management Team of Ascott Raffles Place Singapore
Eeiiimmaa
Cutler Suite (Studio) 1 King Size seng
Overnattede i sep. 2024
Par
8 anmeldelse
10/10
Enestående
Slået op den 4. nov. 2024
My very first time booking this hotel for birthday treat. They upgraded my room and it’s really huge! Having cake tower deco with chocolate, King bed size, fridge and freezer, dish washer, washing machine, utensils, water dispenser and coffee capsule maker. Must book once in a life time laahh!
Oversæt
6/13
Svar fra overnatningssted: Dear Eeiiimmaa, --Greetings from all of us at Ascott Raffles Place Singapore and Happy Birthday! –We are delighted you had a fabulous stay with us, and you are impressed with the fully equipped 108sqm Finlayson suite you stayed in. –We strive to provide our guests with a memorable and comfortable stay, and we are delighted that we were able to exceed your expectations. Your satisfaction is our top priority, and it's rewarding to know that we succeeded in creating a happy and enjoyable experience for you. ---Thank you for choosing to stay with us, and we look forward to welcoming you back. ---It has been our great pleasure being of service to you and all of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us. ---We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore
Cody Teng
Collyer Suite (1 Soveværelse Lejlighed)
Overnattede i maj 2025
Forretningsrejsende
16 anmeldelse
10/10
Enestående
Slået op den 12. jun. 2025
Strategic location in CBD, easy access to MRT station, big and comfortable room
Oversæt
Svar fra overnatningssted: Dear Cody Teng,--Thank you for staying with us at Ascott Raffles Place Singapore and for taking the time to share your feedback.--We’re delighted to hear that you appreciated our strategic location in the Central Business District, the convenient access to the MRT station, and the spacious comfort of your room. It’s always a pleasure to know our guests had an enjoyable and seamless stay.--We look forward to welcoming you back for another pleasant visit in the near future.--Kind regards,--The management team of Ascott Raffles Place Singapore
Gæstebruger
Cutler Suite (Studio) 1 King Size seng
Overnattede i sep. 2024
Solorejsende
6 anmeldelse
9.0/10
Fantastisk
Slået op den 31. okt. 2024
Conveniently located near MBS - great for those who enjoys jogging
Oversæt
Svar fra overnatningssted: Dear Valued Guest, ---Thank you for sharing your feedback and for choosing Ascott Raffles Place Singapore for your stay. -- We are delighted to hear that you found our serviced residence's location convenient and appreciated its proximity to tourist attractions. --It is wonderful to know that our location was great for your jogging routines. We strive to provide an environment that caters to our guests' needs, and we are pleased that we could contribute to an enjoyable experience for you. --We look forward to welcoming you back for another pleasant stay in the future. --Best regards, --The management of Ascott Raffles Place Singapore
Gæstebruger
Cutler Suite (Studio) 1 King Size seng
Overnattede i jan. 2025
Rejs med venner
5 anmeldelse
10/10
Enestående
Slået op den 12. mar. 2025
The place was slightly old but blown away by how close it is to the tourist pots, how easy it is to get there by the subway and the amenities. Highly recommend!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, --Greetings! Thank you for leaving us a perfect-rated review for your recent experience staying at our serviced residence. ---We are delighted you had a great stay with us, and you like our residence location due to its proximity to many eateries, tourist attractions and public transport options. –-All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness! --With your recent experience staying with us, we sincerely hope Ascott Raffles Place will be your serviced residence in our city-state. ---It has truly been our great privilege and pleasure to have been of service to you and all of us look forward to being of service to you again. ---We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore
Jiaojiao
Cutler Suite (Studio)
Overnattede i jan. 2025
Familie
4 anmeldelse
10/10
Enestående
Slået op den 9. feb. 2025
The room is large, well equipped, not far from the Merlion, and there are food and snacks around ,overall very good!
Oversæt
Svar fra overnatningssted: Dear Jiaojiao, --Greetings from Ascott Raffles Place Singapore! --Thank you so much for your perfect review and for sharing your wonderful experience at our serviced residence. ---We are thrilled to hear that you enjoyed the large, well-equipped Cutler suite and found our location convenient, with proximity to Merlion Park and other tourist attractions. --We are also pleased that you enjoyed the nearby food and snacks. ---Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. --We are at your service, and we wish you well. --Best regards, --The management of Ascott Raffles Place Singapore
Gæstebruger
Cutler Suite (Studio) 1 King Size seng
Overnattede i feb. 2025
Par
14 anmeldelse
4.5/10
Slået op den 14. mar. 2025
NO PARKING IS A DISAPPOINTED POINT, WE PARK OUR CAR IN NEXT BUILDING AND IT COST $100.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, --Greetings. –Thank you for taking the time to share your feedback about your recent stay at Ascott Raffles Place Singapore. –We are sorry to hear that the absence of parking facilities was a disappointment for you and that you incurred additional costs by parking in the next building. --Please allow us to clarify that, as we aim to provide our guests with all necessary information, the unavailability of parking facilities at our serviced residence is indicated on the Ctrip website under the section "More Amenities." We seek your kind understanding in this matter. –Thank you once again for your feedback. –We hope to have the opportunity to welcome you back in the future and provide you with a more seamless stay. –We wish you well. --Best regards, --The management of Ascott Raffles Place Singapore
Hezuilebutusiji
Cutler Suite (Studio) 1 King Size seng
Overnattede i dec. 2024
Familie
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. feb. 2025
Very good position to take the metro or find the food. Thanks a lot for upgrading us a huge apartment! The only thing we are not satisfied is the young doorman is neither helpful nor friendly, he never help us to open the door even when he saw I was holding my illed little kid and stepping up the stairs.
Oversæt
Svar fra overnatningssted: Dear Hezuilebutusiji, --Greetings. --Thank you for sharing your feedback following your stay at Ascott Raffles Place Singapore. ---We are delighted to hear that you appreciated our convenient location near the Raffles Place MRT station and various food options. We are also glad to know that you enjoyed the upgrade to a huge suite. --However, we sincerely apologize for the experience you had with our doorman. We regret that he was neither helpful nor friendly, especially when you were holding your ill child. This is not the standard of service we strive to provide, and we will address this matter with our team to ensure it does not happen again. --Your feedback is invaluable to us, and we are committed to making necessary improvements to enhance our guests' experience. ---We hope to have the opportunity to welcome you and your lovely family back to Ascott Raffles Place Singapore and provide you with a more positive experience in the future. --We are at your service, and we wish all of you well. --Thank you once again for your review. --Best regards, --The management of Ascott Raffles Place Singapore