Fragrance Hotel - Rose

Very bad experience. Paid 90 dollars a night for a room that wasn’t at all like the pictures and with shower not working. After our complaints and too much time and remonstrance from them, we have our room changed, but even on this we barely had a shower, as hot water lasted for 30 seconds. Even the staff, despite their politeness, was totally unprepared to manage. On reviews they keep answering that in premium city like Tokyo, Singapore and blablabla the room are small and whatev. So the reason for not having hot water (or at least not enough for two guest for 30 seconds shower each), a towel that common people use for hands and hotel provide as shower towel, general cleanliness lacking and deceptive pictures is because Singapore is expensive? Reality is just they can’t guarantee high or just acceptable standards. Just choose something else, this place is unsatisfactory in every way

The location of hotel not closed to mrt station, but they many buses pick up/drop off at the main road. They are many restaurants surrounding within walking distance. The room is suitable for short stay.

The room was cleaned, staffs were good. However, the room's extremely small (similar room size as Japan's 1-2 stars hotel) Bathroom is a little bigger than airplane toilet. The shower is between the bathroom door& toilet bowl. The towel can't wrap around my body. Not comfortable to stay for two person's.