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Bekræftede anmeldelser
Placering9.2
Faciliteter8.6
Service8.9
Renlighed9.1
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Han Siang Peter Lim
Deluxe-studiolejlighed
Overnattede i maj 2025
Solorejsende
10 anmeldelse
7.0/10
Slået op den 30. jun. 2025
Before I arrived, I had high expectations. Overall was barely satisfactory as facilities were minimal and staff service was ok but clearly not well trained. The foul smell in the water dispenser was shocking.
I bought Fiji water for entire one week stay. Deeply concerned the water dispenser was not hygienic.
Staff know their work but service is not in their DNA. If positioning is 3 star then it is fine. If room rate is cheap, I will come again. Many choices in the vicinity.
Oversæt
Svar fra overnatningssted: Dear Han Siang Peter Lim,Greetings. Thank you for taking the time to share your honest feedback following your recent seven-night stay at Oakwood Studios Singapore.We are truly sorry to learn that your experience did not meet the expectations you had prior to your arrival. Please accept our sincere apologies for the disappointment and concern caused, particularly with regard to the condition of the water dispenser. Your feedback is taken very seriously, and we will be conducting a thorough inspection and deep cleaning of the dispenser to ensure it meets the highest hygiene standards. The health, safety, and comfort of our guests are our top priorities, and we regret that this aspect of your stay fell short.We also acknowledge your comments regarding the service and training of our team. While we are glad to hear that our colleagues were knowledgeable in their roles, we are truly sorry to learn that you felt the service lacked warmth. Please rest assured that we are reviewing your feedback carefully with the relevant teams to strengthen our service culture and ensure a more genuine, guest-centric experience for all who stay with us.As a serviced residence, Oakwood Studios Singapore is designed to offer a unique blend of apartment-style living with hotel-like convenience. That said, we understand that our facilities and positioning may not have aligned fully with your expectations, and we appreciate your candid remarks, which will guide our continuous efforts to improve.Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back under improved circumstances and to provide a more positive and memorable stay.We are at your service and we wish you well. Kind regards,The management of Oakwood Studios Singapore
MrAway
Studio Premier
Overnattede i maj 2025
Par
13 anmeldelse
7.5/10
Slået op den 14. jun. 2025
Room was ok and place location is alright. The furnitures and bedsheet was dirty.
Oversæt
Svar fra overnatningssted: Dear MrAway,Greetings.Thank you for sharing your feedback following your recent stay at Oakwood Studios Singapore.We are truly sorry to learn that certain aspects of your experience did not meet expectations, particularly regarding the cleanliness of the furniture and bedsheets in your Studio Premier apartment. Please accept our sincerest apologies for this shortfall. Cleanliness and comfort are fundamental to the guest experience we strive to provide, and it is disappointing to know that we fell short in this instance.Rest assured, we take your comments seriously and have shared your feedback with our housekeeping team for immediate review and improvement. We are committed to maintaining high standards and ensuring that every guest enjoys a clean and welcoming environment.We are, however, glad to know that you found our location convenient, situated at the fringe of Singapore's main shopping belt with easy access to a variety of retail, dining, and entertainment options.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you and your lovely partner back and deliver a much-improved experience in the future.We wish both of you well. Kind regards,The management of Oakwood Studios Singapore
Eat Drink Be Merry
Deluxe-studiolejlighed
Overnattede i mar. 2025
Solorejsende
16 anmeldelse
10/10
Enestående
Slået op den 17. maj 2025
This is a very good serviced apartment located a few steps away from the famous Orchard Road. It is conveniently located and provides more space than most hotel rooms. There is a garden as well as a rooftop pool for residents to enjoy..
Oversæt
6/7
Svar fra overnatningssted: Dear Eat Drink Be Merry,Thank you very much for your generous review and for taking the time to share your recent experience at Oakwood Studios Singapore.We are truly delighted to know that you had an enjoyable stay and appreciated the convenient location just steps away from Orchard Road, as well as the additional space and facilities our serviced residence offers. It is wonderful to hear that you had the opportunity to enjoy both the garden and the rooftop pool during your stay.Serviced residences such as Oakwood Studios Singapore are thoughtfully designed to provide the comfort and space of a private apartment, while still offering many of the services and conveniences typically found in hotels. With fully equipped kitchens, living and dining areas, and self-service laundry facilities, our guests enjoy greater flexibility and the feeling of a home away from home—whether for a short getaway or a longer stay.We sincerely hope that Oakwood Studios Singapore will now be your choice serviced residence in our city-state. It was a pleasure to host you, and we look forward to welcoming you again in the near future.We are at your service and we wish you well. Kind regards,The management of Oakwood Studios Singapore
Anonym bruger
Studio Premier
Overnattede i feb. 2025
Familie
2 anmeldelse
10/10
Enestående
Slået op den 9. jun. 2025
Amazing start with helpful staff , every bit was fantastic and memorable .
Thank you for the lovely time.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,--Thank you for choosing Oakwood Studios Singapore for your stay and for sharing such a heartwarming review with us.--We are thrilled to hear that your experience was fantastic and memorable, and that our helpful staff contributed to making your stay amazing. Your kind words are truly appreciated and serve as a great motivation for our team to continue delivering exceptional service.--We are delighted to have been a part of your lovely time, and we look forward to welcoming you back for another memorable stay in the future.--Kind regards,--The management of Oakwood Studios Singapore
Xezy
Studio Premier
Overnattede i feb. 2025
Par
3 anmeldelse
10/10
Enestående
Slået op den 24. mar. 2025
Our first time here. Excellent location, easily accessible and very clean hotel. We love how friendly the staff are. We will certainly be coming back again for our next stay.
Oversæt
Svar fra overnatningssted: Dear Xezy, --Greetings from all of us at Oakwood Studios Singapore! ---Thank you for choosing to stay at our centrally located serviced residence. ---We are delighted that you and your partner had a wonderful stay with us, and you liked the ambiance and cleanliness of our serviced residence.We are thrilled to learn you like our residence’s location at the fringe of Singapore’s main shopping belt. –All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your partner! –It brings us much joy to learn you and your partner will return to stay with us and we will do all possible to deserve your valued support and trust. --Thank you for giving us the great pleasure and privilege to have been of service to you and your partner at our serviced residence, and we eagerly wait to welcome you back. ---We are at your service, and we wish both of you well. --Kind regards, --The management of Oakwood Studios Singapore
aleaalt
Deluxe-studiolejlighed
Overnattede i feb. 2025
Familie
21 anmeldelse
8.0/10
Meget god
Slået op den 14. mar. 2025
Stayed here for 4 nights for a short visit to Singapore. Good value and great location, just next to Orchard Rd, behind Paragon mall. Room was tidy and clean, note that they only do housekeeping every second day.
Rooftop pool is small but good enough for a quick splash. Don't expect too much of the gym, which is very small, it only has a couple of treadmills as well as free weights.
All in all, a very decent place if you're looking for a budget option close to Orchard Rd.
Oversæt
Svar fra overnatningssted: Dear aleaalt, --Greetings! Thank you for choosing our centrally located serviced residence for your recent holiday in our city-state and for taking the time to review your experience staying with us. --We are delighted you had an enjoyable and comfortable stay with us, and you like our serviced residence’s location at the fringe of Singapore’s main shopping belt. –We sincerely thank you for highlighting our three-times a week (except Sundays and Public Holidays) cleaning schedule, and all of us are indeed heartened to learn our cleaning schedule di not distract you from enjoying your stay with us. –All of us have truly enjoyed being of service to you and we sincerely hope Oakwood Studios remains as your choice accommodation whenever you are back in Singapore. --We earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. ---Thank you. --Kind regards, --The management of Oakwood Studios Singapore
Yvonne
Deluxe-værelse med 1 soveværelse
Overnattede i maj 2025
Par
8 anmeldelse
6.5/10
Slået op den 2. jul. 2025
Disappointing. Was not well maintained as before 10months ago. Tv was spoilt and even after we informed. It was not repaired Kitchenware was abit rusty.
Oversæt
Svar fra overnatningssted: Dear Yvonne, Greetings. Thank you for taking the time to share your feedback following your recent stay at Oakwood Studios Singapore.We are truly sorry to learn that your experience this time did not meet the expectations set during your previous visit. Please accept our sincere apologies for the inconvenience caused by the television issue and the condition of the kitchenware in your apartment. We regret that the television was not repaired during your stay despite your notification, and we understand how this would have affected your comfort and overall experience.Your comments have been shared with our maintenance and housekeeping teams, and we will be conducting a thorough review to ensure such lapses are addressed promptly and do not recur. At Oakwood Studios Singapore, we take pride in offering a high standard of accommodation and service, and we are disappointed to know that we fell short during your recent visit.We truly value your continued support and hope to have the opportunity to welcome you back in the future for a much-improved experience.We are at your service and we wish you well. Kind regards,The management of Oakwood Studios Singapore
Anonym bruger
Deluxe-værelse med 1 soveværelse
Overnattede i apr. 2025
Par
1 anmeldelse
7.0/10
Slået op den 19. maj 2025
No cleaning service on Sunday but can change towels upon request. No water bottles but can use tap water (hotel said) room quite big and comfortable location is nice can order food almost 24hr by grab or food panda. Pool and gym are small but ok.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at Oakwood Studio Singapore.We’re pleased to hear that you found your room spacious and comfortable, and that our location was convenient for your needs. It’s also great to know that you were able to easily access food delivery services like Grab and Food Panda, and enjoyed the amenities available, including the pool and gym.We appreciate your understanding regarding the cleaning service on Sundays, and we will continue to offer towel changes upon request to ensure your comfort. Regarding the water bottles, we are glad to know that the availability of tap water met your needs.Your valuable feedback helps us continually improve our services, and we hope to welcome you back for another enjoyable stay.Kind regards,The Management of Oakwood Studio Singapore
ShinubiY
Deluxe-studiolejlighed
Overnattede i okt. 2024
Forretningsrejsende
194 anmeldelse
10/10
Enestående
Slået op den 9. nov. 2024
The hotel is very good, but this time it was on the second floor, it was very noisy, the soundproofing was not very good, I didn't sleep well. The location is OK, very close to Orchard Road, next to Paragon, but there are not many places to eat
Oversæt
Svar fra overnatningssted: Dear Qilimazaluodexueshan, --Greetings and welcome back! ---Thank you for your valued support for our serviced residence. --We are delighted you had a pleasant stay with us and you find our residence’s location at the fringe of bustling Orchard Road with proximity to Paragon and other shopping malls convenient and an added value. –We sincerely apologise for the discomfort and inconvenience caused to you by the noise from the road in front of our serviced residence and for our team’s inability to assign you an apartment on a higher level due to our full house occupancy situation.All of us hope this inopportune experience you had during your recent stay will not deter you from staying with us again. –Thank you for giving us the great pleasure and privilege to have been of service to you and we truly look forward to welcoming you back. ---We are at your service, and we wish you well. ---Kind regards, ---The management of Oakwood Studios Singapore
Aryana Aryn
Deluxe-værelse med 1 soveværelse
Overnattede i mar. 2025
Par
5 anmeldelse
10/10
Enestående
Slået op den 5. maj 2025
LOVE this accommodation and how close it was to Everything in Orchard road and public transport. I will definitely stay here again. It feels like home.
Staffs were all very helpful and friendly.
Oversæt
Svar fra overnatningssted: Dear Aryana Aryn,Greetings from all of us at Oakwood Studios Singapore! Thank you so much for your fantastic review! We are absolutely thrilled to hear that you loved your stay at our serviced residence and appreciated the convenience of our location near Orchard Road and public transport. ---We are delighted that our team made you feel at home and that you found them helpful and friendly. Thank you for making our team feel valued! All of us cannot wait to welcome you back on your next visit, and we look forward to providing you with another wonderful stay!We are at your service and we wish you well. Warm regards,The management of Oakwood Studios Singapore
Zongyue
Premier med 1 soveværelse
Overnattede i mar. 2025
Forretningsrejsende
1 anmeldelse
10/10
Enestående
Slået op den 28. apr. 2025
every thing is fabulous. The service is extremely friendly. what only annoys me is that the AC is quite noisy during the night
Oversæt
Svar fra overnatningssted: Dear Valued Guest, --Greetings! --Thank you very much for your wonderful review and for choosing to stay with us at Oakwood Studios Singapore. --We are thrilled to hear that you had had a fabulous overall experience at our centrally located serviced residence. ---At the same time, we sincerely apologise for the discomfort and any inconvenience caused by the noisy air-conditioning unit in your 5th level one-bedroom Premier apartment. Please rest assured that our Engineering team has been informed and will thoroughly inspect the unit to carry out the necessary corrective works. --Despite this distraction in your stay, we are very grateful for your heartwarming compliment for our team’s service, and we are indeed comforted to know our service compensated for the areas we lacked during your stay. Thank you for your graciousness and for making our team members feel valued! --All of us have truly enjoyed being of service to you and we earnestly hope to welcome you back. –We are at your service, and we wish you well. --Thank you. -----Kind regards, --The management of Oakwood Studios Singapore
Finbar Clifford
Studio Premier
Overnattede i mar. 2025
Par
8 anmeldelse
9.5/10
Vidunderligt
Slået op den 24. apr. 2025
Lovely clean big balcony we needed a couple more plates as one very big one no tea towel and a couple of plastic chairs on balcony Lovely pool view nice view when we did laundry washing machines we would stay again as very nice staff and very quiet shopping mall 5 mins walk and a very good price
Oversæt
Svar fra overnatningssted: Dear Finbar Clifford, --Greetings from Oakwood Studios! --Thank you for choosing our serviced residence for your recent holiday in Singapore and for letting us know you found your stay to be of good value. -- We are delighted you and your lovely wife had a great stay, and you like the ambiance of the 5th level apartment you stayed in and you enjoyed spending time at our rooftop pool. --We sincerely thank you for highlighting how well located our serviced residence is due to our proximity to many eateries and shopping malls. –All of us are truly humbled and appreciative of your lovely compliment for our team’s service. Our team works diligently to keep our guests happy and create memorable stay experiences for them, but we can only do it thanks to amazing guests like you and your lovely wife. Thank you for fuelling everyone’s passion to serve! ---It brings us much joy to learn you and your wife will stay with us again if you are back in Singapore and we shall do all possible to deserve your valued trust. –All of us have truly enjoyed being of service to you and your lovely wife, and we earnestly look forward to welcoming you back soon. ---We are at your service, and we wish both of you well. ---Kind regards, --The management of Oakwood Studios Singapore
Chor Ching
To Soveværelser Premier
Overnattede i mar. 2025
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 16. apr. 2025
Location is excellent. Just the shower in both toilets didn’t work well - it is either cold or hot, no warm water. Washing machine is new but quite dirty with odor after washing and drying clothes. Other than these 2 problems, everything is good
Oversæt
Svar fra overnatningssted: Dear Chor Ching, --Greetings! Thank you for your valued support for Oakwood Studios Singapore. --We are delighted you and your lovely family enjoyed your stay with us, and you like our serviced residence’s location at the fringe of Singapore’s main shopping belt. –We sincerely apologise for any discomfort and inconvenience you and your family experienced with the water heaters and washing machine in the 13th level two-bedrooms Premier apartment you stayed in. –Please be assured that we have taken note of your feedback, and our team will be checking the apartment and carrying out the needed corrective works. –All of us sincerely hope these distractions during your stay will not deter you and your family from staying with us again. –Thank you for giving us the great pleasure and privilege of hosting you and your lovely family at our serviced residence. –We truly hope to welcome your family and you back, as we earnestly wish to create a faultlessly enjoyable and comfortable stay for all of you. –We are at your service, and we wish you and your lovely family well. –Kind regards, --The management of Oakwood Studios Singapore
Svar fra overnatningssted: Dear Valued Guest, --Greetings! Thank you for taking the time to review your recent stay at our serviced residence. --All of us are delighted you had a great stay with us, and you find our residence’s location at the fringe of bustling Orchard Road with proximity to many shopping malls and eateries convenient and an added value. –We are truly humbled and appreciative of our heartwarming compliment for our team’s service. We assure you we shall definitely be sharing your lovely mention with our team members. Thank you for making our team feel valued too! –All of us have truly enjoyed being of service to you and we sincerely hope Oakwood Studios remains as your choice serviced residence in Singapore and that you will also recommend us to your family and friends. –-We earnestly look forward to being of service to you again. ---We are at your service, and we wish you well. ---Kind regards, ---The management of Oakwood Studios Singapore
Gæstebruger
Deluxe-studiolejlighed
Overnattede i okt. 2024
Par
9 anmeldelse
9.5/10
Vidunderligt
Slået op den 1. dec. 2024
Very good living experience, convenient location. The front desk clerk Nina is very friendly and thoughtful service.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, --Greetings! ---Thank you for choosing Oakwood Studios for your recent holiday in Singapore. --We are delighted you had an enjoyable and comfortable stay with us, and you find our location at the fringe of Singapore’s main shopping belt convenient and to your liking. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, especially our Guest Service team member Nina, and we sincerely thank you for your inspiring mention. ---Your compliment has brought much cheer and motivation to Nina and our team members, and we assure you we shall be sharing your compliment with them, and we will thank them for their dedicated service. Thank you for making them feel valued too! –All of us sincerely thank you for giving us the great privilege and pleasure of being of service to you and we earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. --Kind regards,The management of Oakwood Studios Singapore