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Bekræftede anmeldelser
Placering8.6
Faciliteter8.5
Service8.4
Renlighed9.0
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Negative anmeldelser(4)
Maarten
1-værelses Executive Loft
Overnattede i jan. 2025
Solorejsende
2 anmeldelse
9.0/10
Fantastisk
Slået op den 6. mar. 2025
This is a high end duplex studio with amazing views and plenty of space for a couple. And the fairly large balcony makes it special.
It would have been even better if there would have been a nice settee on the balcony, and if smoking on the balcony would be allowed. After all, it is outdoors. Now it’s just a barren flat space, that seems to be intended only to hang one’s laundry, or as I did, park one’s bicycle.
Also, the “no guests after 22:30” feels a bit too patronising/moralistic. No loud noises after 22:30 would be more appropriate.
Staff is very helpful and friendly.
Location is perfect for academia, but perhaps a bit too far from everything for the average tourist. Especially since the area very much is a daytime economy. In the evening the area is largely dead, except for nearby Timbre.
All in all. Very good value for money.
Oversæt
Svar fra overnatningssted: Dear Maarten, --Greetings from Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for taking time to review your recent experience with us. –All of us are thrilled to learn you enjoyed your stay with us, and that you found your stay to be of good value. --We appreciate your comments and value your input as it helps us to continually improve our services and policies. –We understand that the "no guests after 10:00PM" policy may feel restrictive, and we apologise for any inconvenience it may have caused. ---As a serviced residence, we prioritize the comfort and well-being of all our guests, many of whom stay with us for work assignments and extended durations from 1 month to 2 years, treating their apartments as their home. --This policy is in place to ensure a peaceful and secure environment for all our residents, especially those who require a quiet space to rest and work. However, we recognize the importance of flexibility and will review your feedback with our management team to see if there are ways to better accommodate the needs of our guests while maintaining a harmonious living environment. --Thank you once again for your valuable feedback. –We sincerely thank you for giving us the great pleasure and privilege of hosting you at our serviced residence. --We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and enjoyable stay. –We are at your service, and we wish you well. -----Kind regards, --The management of Citadines Fusionopolis Singapore
Farah Weers
1-værelses Grand Loft
Overnattede i maj 2024
Andet
1 anmeldelse
9.0/10
Fantastisk
Slået op den 4. jun. 2024
Amazing stay although it was just 1 night. Will definitely do it again! Same as the other reviews, the floor was a little bit sticky. Maybe should mop it thoroughly. I also feel that amenities is 4/5 stars as they mentioned that there’s both microwave oven and oven but there’s only microwave oven. Another thing is there isn’t any bidets in the toilets 😢
Oversæt
Svar fra overnatningssted: Dear Farah Weers, --Thank you for your review and for choosing to stay with us! ---We are delighted to hear that you had an amazing stay, even if it was just for one night, and that you would definitely stay with us again. ----We appreciate your feedback regarding the sticky floor and will ensure it is mopped thoroughly. ----We also apologize for any confusion regarding the amenities and for the absence of bidets in the toilets. ---Your comments are valuable to us, and we will work on improving these aspects to enhance our guests' experience. ---Best regards, ---The management of Citadines Fusionopolis Singapore
Nida
1-værelses Executive Loft
Overnattede i jun. 2024
Familie
2 anmeldelse
6.5/10
Slået op den 17. okt. 2024
Nice apartment style rooms. Location is good too as its right on top of MRT Station. There is a small tiny outdoor gym but no swimming pool. The place gets really quiet over the weekends, but you can see hustle and bustle during the weekdays since its surrounded by office buildings.
Oversæt
Svar fra overnatningssted: Dear Nida, ---Thank you for your kind review. ---We are pleased to hear that you enjoyed your stay in our loft apartment and appreciated our serviced residence's convenient location right on top of the one-north MRT Station. ----Your observations about the quiet weekends and vibrant weekdays are valuable insights for future guests. ----We are glad you found our outdoor gym, though small, to be a useful facility. ---We look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of Citadines Fusionopolis Singapore
asoon88
1-værelses Premier Loft
Overnattede i nov. 2023
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 26. dec. 2023
Efficient clearing of rubbish at the lift landing. Could have left a Big SULO bin instead of letting guests leave it next to the recycling bins. Enjoyed my stay. Should not have removed the vending machines. It allowed guests to buy tit bits and drinks back then.
Oversæt
Svar fra overnatningssted: Dear Anthony Soon, --Merry Christmas and welcome back! Thank you for your unwavering support for our serviced residence and for letting us know you and your lovely wife had another enjoyable and comfirtable stay with us. –We sincerely apologise for any disappointment caused to you by the removal of the vending machine at our lobby. Regrettably, as the take-up rate for the snacks and refreshments was low as many guests preferred to shop at the supermarket at the basement of the building complex where our serviced residence is located and there was a high number of wastage due to shelf-life of some of the items, we decided to remove the vending machines. We seek your kind understanding in this matter. –It has truly been our great privilege and pleasure to have been of service to you and your lovely wife, and we sincerely hope our serviced residence remains as your choice accommodation whenever you wish to take a short respite from your busy schedule or when you wish to celebrate a momentous occasion. All of us look forward to being of service to you again. We are at your service, and we wish you and your wife well. --Thank you for your valued support. --Kind regards,The management of Citadines Fusionopolis Singapore
Gæstebruger
1-værelses Executive Loft
Overnattede i maj 2024
Forretningsrejsende
20 anmeldelse
9.0/10
Fantastisk
Slået op den 10. sep. 2024
Good location even though not city Center but work access to the subway and closeby the Insead campus. Clean room with washing machine and full kitchen. Nice balcony and view.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, --Thank you for your review. --- We are pleased to hear that you enjoyed our serviced residence's convenient location, clean loft apartment, and the amenities provided. ----We look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of Citadines Fusionopolis Singapore
Maiyah
1-værelses deluxe hems
Overnattede i aug. 2023
Par
18 anmeldelse
10.0/10
Enestående
Slået op den 27. okt. 2023
here for my wedding nights and love the hospitality! would def come again
Oversæt
Svar fra overnatningssted: Dear Maiyah,Greetings and congratulations on your recent wedding! We are delighted your husband and you had a pleasant stay with us. ---All of us sincerely thank you for your heartwarming compliment for our team’s service. Your compliment brings much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliment with our team members, and we will definitely thank them for their dedicated service. Thank you for making them feel valued too! –It brings us much joy to learn you will return to stay with us again, and we sincerely thank you for your valued support and trust. If there is anything we can do to assist you with your future stays, please do not hesitate to let us know as we would be most glad to be of assistance to you and your husband. –Thank you for giving us the great privilege and pleasure to have been of service to you and your husband on such a momentous occasion, and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. --Last but definitely not least, all of us sincerely wish you and your husband a lifetime of love and happiness as you embark on your journey as a wedded couple..---Kind regards,The management of Citadines Fusionopolis Singapore
Gæstebruger
1-værelses Executive Loft
Overnattede i feb. 2024
Rejs med venner
18 anmeldelse
10.0/10
Enestående
Slået op den 27. mar. 2024
Very good place to stay and is comfy
Oversæt
Svar fra overnatningssted: Dear Valued Guest, --Greetings! Thank you for awarding a perfect rated for your recent stay at our serviced residence. –We are thrilled to learn you had a great stay with us. Feedback like yours is always valued by every team member at our serviced residence as it motivates us to continue enhancing our services, products and facilities. Thank you! ----It has truly been our great privilege and pleasure to have been of service to you and we sincerely hope Citadines Fusionopolis remains as your choice serviced residence in our city-state. --All of us look forward to being of service to you again. We are at your service, and we wish you well. --Kind regards, --The management of Citadines Fusionopolis Singapore
Wen Jie
1-værelses Premier Loft
Overnattede i nov. 2022
Familie
3 anmeldelse
9.0/10
Fantastisk
Slået op den 7. jan. 2023
beli gud location which is close to transport, food and supermarket. remember to bring your own room slippers cos floor abit sticky lol
Oversæt
Svar fra overnatningssted: Dear _GG440783****,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for taking time to review on your experience staying with us. All of us are delighted you had an enjoyable and comfortable stay with us, and you like the ambiance and décor of our fully equipped loft apartments. We are thrilled to learn you like the location of our serviced residence due to our proximity to many eateries, a supermarket, and having One North MRT station within the same building complex. ---All of us truly enjoyed being of service to your you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your valued support. ----Kind regards,The management of Citadines Fusionopolis Singapore
Julie Chia
1-værelses Premier Loft
Overnattede i jul. 2022
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 20. aug. 2022
I got a free upgrade to grand loft. Very appreciative of the hotel mgt. The room is big n nice and the balcony is big too. The hotel service staff are all friendly n helpful. Will stay again in future .
Oversæt
Svar fra overnatningssted: Dear _GG482660****,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for reviewing your stay at our serviced residence. We are delighted you had a great stay with us, and you like the spaciousness, décor and ambiance of the one-bedroom Grand Loft apartment assigned for your stay. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you.Kind regards,The management of Citadines Fusionopolis Singapore
Gæstebruger
1-værelses Premier Loft
Overnattede i dec. 2022
Familie
1 anmeldelse
3.0/10
Slået op den 25. jan. 2023
Floor looks dirty with stains. No comb provided and this hotel is extremely stingy with providing toiletries. The better hotels I have booked for extended stays are willing to provide extra toiletries. But for Citadines Fusionopolis, you literally have to beg them for it. And the Chinese lady at the reception has very very bad attitude. Was rude and unhelpful. Woman, nobody wants to see your black face on what is supposed to be a relaxing holiday. And if you are not customer oriented, do us all a favour - don’t be in the service industry.
Whereas in contrast the other Filipino lady was friendlier and made me feel more at ease talking to her. The Filipino lady greeted each time we walk past. The Chinese lady has a lot to learn from her colleague.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from Citadines Fusionopolis Singapore. Thank you for reviewing your stay experience at our serviced residence. We are truly sorry for the disappointment and discomfort caused to you by the shortfall in our housekeeping service and our team member’s service attitude. We humbly admit we too are disappointed to learn about this matter and we are taking a serious view on your feedback. It is always our wish our team members extend friendly and helpful service to all our guests, and we assure we will be conducting a thorough investigation and we shall counsel our team member concerned and place her under close monitoring until marked improvements have been realized. We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. -------We truly hope this inopportune incident will not deter you from returning to stay with us again as we truly wish to create a faultlessly enjoyable and comfortable stay for you in the future. Thank you for giving us the great pleasure to have been of service to you and all of us earnestly hope to welcome you back, giving us the chance to recover your trust in our service. We wish you well.. Thank you for your valued support. ---Kind regards,The management of Citadines Fusionopolis
Gæstebruger
1-værelses Executive Loft
Overnattede i jan. 2023
Par
23 anmeldelse
9.0/10
Fantastisk
Slået op den 6. maj 2023
Easy to go MRT with sheltered route. Staff are very helpful.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for letting us know you had an enjoyable and comfortable stay with us at our serviced residence and you find our location with a supermarket, many eateries and the One-North MRT station in the same building complex convenient. ----We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making our team members feel valued too! –--Thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back and be of service to you again. We are at your service, and we wish you well. ---Kind regards,The management of Citadines Fusionopolis Singapore
Neo Bueno
1-værelses Premier Loft
Overnattede i okt. 2022
Rejs med venner
26 anmeldelse
10.0/10
Enestående
Slået op den 18. dec. 2022
excellent..
Oversæt
Svar fra overnatningssted: Dear _TXMYh8****...,Greetings! Your friendly team at Citadines Fusionopolis sincerely thanks you for choosing our serviced residence. All of us are delighted you had an excellent stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. ---With your experience at our hotel, all of us sincerely hope Citadines Fusionopolis will always be your choice serviced residence in Singapore. Thank you for giving us the great privilege and pleasure of being of service to you. All of us earnestly look forward to welcoming you back and be of service to you again. ---Kind regards,The management of Citadines Fusionopolis Singapore
Svar fra overnatningssted: Dear Valued Guest, ---Greetings from Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for taking time to review your recent experience staying with us. –All of us are delighted you had a great stay with us, and you like the ambiance and spaciousness of the fully equipped one-bedroom Premier loft apartment you stayed in. –We are also heartened to learn you found our residence’s location convenient due to our proximity to many eateries, a supermarket, and having One North MRT station within the same building complex. –We sincerely thank you for giving us the great pleasure and privilege of hosting you at our serviced residence, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays at our serviced residence. –We are at your service, and we wish you well. -----Kind regards, --The management of Citadines Fusionopolis Singapore
Svar fra overnatningssted: Dear Valued Guest, --Thank you for your perfect review! ---We are delighted to hear that you and your lovely family enjoyed your stay with us while attending your daughter's ballet competition. --- It is wonderful to know that you found our loft apartments spacious, convenient, and well-equipped for a large family. ----We are also pleased that you appreciated the nearby amenities and attractions. ---We look forward to welcoming you and your lovely family back for another enjoyable stay. --Best regards, --The management of Citadines Fusionopolis Singapore
Svar fra overnatningssted: Dear Valued Guest, ---Thank you for your perfect review! We are delighted to hear that you and your lovely family enjoyed your stay with us, despite the change in your child's summer camp plans.---- It is wonderful to know that you found our loft apartment clean, tidy, and well-equipped, and that you appreciated the considerate service from our front desk team. ---We look forward to welcoming you and your lovely family back for another enjoyable stay in the future. ---Best regards, ---The management of Citadines Fusionopolis Singapore