K Hotel 12

have to cancle my booking because got issues about VEP card...already request to cancle booking but my request was rejected & hotel strictly dont want to refund..not recommended due to cannot discussing while you have an emergency matter

Beware of K Hotel 12: A Disappointing Experience! I recently stayed at K Hotel 12 in Singapore and was appalled by the experience, prompting me to warn others. Contrary to the promising photos on Trip.com, the room I was assigned bore no resemblance to what was advertised—missing basic amenities, decor, and space. It felt more like a cell than a hotel room, cramped with a distinct, unpleasant smell and just one electrical outlet for three guests. The cleanliness and maintenance were below any reasonable standard, with visible mold on walls, broken switches, and a lack of hygiene. The bathroom facilities were dismal, and the air conditioning unit was both noisy and dysfunctional, leaking water continuously. Moreover, the hotel engages in deceptive practices, offering $20 cashback for 5-star reviews, which misleadingly inflates its online ratings. This is not a loyalty program but a scheme to mislead potential guests. The public spaces were also a letdown, with a pervasive disturbing odor, not at all reflecting the online images. Overall, this was the worst hotel experience of my life, significantly tarnishing our trip to Singapore. I strongly advise against booking at this establishment unless you want your vacation ruined.

Second time stay at this hotel. Convenience and near to the public transport. Got nearby foodshop.

Super place and well hospitality. Very never to MRT, and bus

It was not the best locations to the tourists spots and the room is soo small and tight for 3 persons. The tissue is too thin and the bath tub is not working. There’s no shower curtain so the water is splashing in the toilet and the floor. The rubbish is not taken out everyday.

The air conditioner takes more than 10 minutes to cool and it was not even that cold. The bath tub is stained looking dirty. The toilet has no shower curtain so water is all over the place afterwards.

Only booked for the size of the bed but quite was quite disappointed with the room. I had to kill a few cockroaches inside the room and couldn’t get any sleep because of it. I wish they’d clean a bit more to prevent this kind of infestation since a lot of people stay at this hotel. The stay was okay for a night, I guess.

Airconditioning unit was not functioning, even requested for a transfer of room as but was advised that we should requested the next day. The room was good for 6 persons and yet the outlet was just good for 2 and 2 USB, sharing one port. Safety is a concern as the outlet becomes hot , when advised on the port condition, the counter attendant advised us to buy extension and charged our unit one by one but the outlet was so slow in charging. the staff didnt advised that we can go when we check out. There was a heater for coffee but no cup to use.

Bad hotel very very bad hotel please don’t stay this hotel anybody be careful this hotel is scammer