Anonym bruger
1. juli 2024
Never going to this place again. I booked this hotel by accident only and since it’s stated it was free cancellation then we tried to cancel it but it was a big con it’s not even free to cancel and they said if we cancel it , we can’t get my money back already so we have no choice but to just go there and When reached to the room the bed and blankets are so smelly seems it was never changed after the previous guest therefore I requested to change it but the housekeeping even tried to scold me and asked me where’s the dirt as if she never see it and I told her go see properly and smell the bed. The bed and pillow smells a dry sweat like the previous guest go for workout and never shower just lied down directly to the bed that’s the smells like . Stated in my booking will have city view but we get building view. For its price not worth it, we thought if we upgrade room should be better but it’s not, we upgraded to bathtub but the tub is smaller than the standard size and toilet don’t have bidet, room is too small. Worst is the staff are rude specially the night shift we came for staycation and my husband came only after work we booked for 3 persons room by right they should give the another key to my husband coz during my husband arrived I was sleeping already but no, the staff even like to scold my husband and never even let him register and she even just point the security for him to assist to the lift only hence I have to go down and tell her that she should give a key since we booked for 3 person room. And for the room should I say that other cheap hotels still better. And stated it was smoke free but during the morning we smell smoke in the lobby.
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