Genting Hotel Jurong

Nice n clean !!! Friendly staff they were very helpful. Near shopping malls

I was disappointed in Genting Hotel Jurong. There were many amenities we were used to missing. There were no staff available to assist with luggage, but carts were available to tale your own things to the room. The room was small for the cost and minimally stocked and furnished. The hotel is centrally located, which was convenient. Breakfast was included, but the choices were limited and ranged from chicken nuggets and tater tots to some of the usual breakfast faire but it seemed scattered and basic. For the price, we would have rather stayed at one of the hotels inside Resorts World Sentosa, because the prices was similar and comparable for a lesser experience.

The place very new , room very clear Service very good Location very good near Mrt and gave two big shopping center

Great location: About 10 minutes walk to the nearby mall and subway station. There is a Bus stop right outside of the hotel’s main entrance. Staff: very friendly and helpful. The room and the bathroom are clean but very small. We stayed on the third floor. The soundproofing of the room is very bad. We heard the couples staying next room who made noise at late night. It was loud and disgusting. In addition, there had been some maintenance work going for a few days which was noisy for a few hours each day Food: There is a small restaurant at the top floor.We went up one time and there were a lot of people. And we saw there were not enough staff to serve the people. There is a breakfast place on the ground floor. But they are closed for lunch and breakfast. There is a vending machine in the lobby that offers snacks and instant noodle, which is good. In addition, there are trolleys available in the entrance and you can use it to bring all luggages to your room.

Our experience was good, and for those who wanted to explore the Jurong area, this is the most strategic hotel to stay.

Excellent customer service, check in was smooth and no fuss, got 2 complimentary car park coupons as well. Room was not extremely big, but very satisfied with the cleanliness. Only downside was there is no bidet spray in the toilet, other than that everything else was pretty good. Will definitely consider for another stay next time.